A:AnswerHi there - We're sorry you've experienced this with our IMW479L Mini LifeJacket. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!
A:AnswerHi there - Please contact our customer support at [email protected], via Instagram @alteclansingofficial, or Facebook @alteclansing. Our support team will be happy to further assist you!
A:AnswerI have two Jolts and each is plugged into a USB port; one on my computer and the other to my a/c charging port. Both keep these speakers well powered.
A:AnswerHi there - The auto off feature cannot be turned off. The lights however can be! Just toggle through the light modes by pressing the starburst button!
A:AnswerHi there - Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!
A:AnswerThe volume is actually pretty good. It's loud. Just make sure to turn the media volume up on your phone or whatever you're connecting it to. I also have the Boom model and that is definitely loud and sounds good!