“How come I'm having trouble turning my frame on once plugged up? I've tried multiple outlets and hit the power button and nothing”
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If the frame is plugged in to a working outlet it should power on. Also check to make sure the power button is turned on if that model frame has a power button feature. If it is still not powering on please contact Aluratek support at 866-580-1978 and we will be happy to help you review your options for a replacement.
Sorry, there was a problem. Please try again later.I am sorry to hear about the issue that you are having with the frame. Is this a frame that was working and stopped powering on? If that is the case, it might be the power adapter. Please contact us at 866-580-1978 or email us at [email protected] so we can help to repair/replace the frame for you.
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