“I am having a difficult time syncing my two headphones together. I can only use one side at a time, is this how they work or can I fix this issue?”

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• I experienced the same problem.Seems to be quality issues with the "true wireless" setup. Cheaper headphones like these tend to have stereo/sync issues. The best thing I can advise is to put them both into the charging case and fully charge the set. Then put them both into your ears before connecting your device.

  Answered by GadgetGuy1981 6 years ago

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• The TWS earbuds do work together at the same time. When the case is first opened, both earbud will flash red/blue, once it is connected to each other, one of the earbud will blink blue only and the other will stay flashing red/blue. Once it is connected to the transmitter, both earbuds will only flash blue. You can also confirm the connection by checking that the LED "A" on the transmitter is Blue.

  Answered by AluratekSupport 5 years ago

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• Let it pair inside the case first then remove.

  Answered by Ceemac 5 years ago

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• When you open the case just wait until they are paired before removing them.

  Answered by Craigydread111 5 years ago

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