Questions & Answers

Q: QuestionDoes this smartwatch have GPS?

• A:Answer Yes, this smartwatch is GPS enabled.

Q: QuestionWhat is the maximum water resistance of this smartwatch?

• A:Answer The maximum depth of water resistance is 164 feet.

Q: QuestionWhat material is the band made of for this smartwatch?

• A:Answer The band material for this smartwatch is silicone.

Q: QuestionDoes this smartwatch have a touch screen?

• A:Answer Yes, this smartwatch has a touch screen.

Q: QuestionCan I use a health savings account to purchase this smartwatch?

• A:Answer Yes, this smartwatch purchase may qualify for HSA or FSA reimbursement.

Q: QuestionCan I receive mobile notifications on this smartwatch?

• A:Answer Yes, this smartwatch supports mobile notifications.

Q: QuestionWhat is the difference between Balance 2 and Balace 2 xt?

Asked 8 months ago by ItsMe.

• A:Answer Hi ItsMe, the main differences are the Balance 2 XT will be lighter, does not have sapphire glass, 5ATM waterproof rating so it will not support diving, and will not support the golf feature either. Michael | Amazfit Support

  Answered 8 months ago by Amazfit

  
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Q: QuestionIs this model balance 2xt can answer phone calls and able to respond to text messages?

Asked 5 months ago by Ed.

• A:Answer Hi Ed, yes the Balance 2 XT is able to make and answer calls through Bluetooth. You are able to respond to text messages if you have the watch paired with a Android smartphone only, you are not able to do this on iPhones. Michael | Amazfit Support

  Answered 5 months ago by Amazfit

  
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Q: QuestionWhat type of glass?

Asked 7 months ago by JMac.

• A:Answer Why did Amazfit ignore the question about charging, thickness, and battery?

  Answered 7 months ago by AJAJ

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Q: QuestionIs confirmed the lack of the temperature sensor?

Asked 8 months ago by Dandosan.

• A:Answer It does have a temperature sensor on it.

  Answered 7 months ago by AustinVerified Purchase

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Q: QuestionDoes the balance 2 XT support the Stryd running pod the same as the balance 2?

Asked 1 month ago by Jjs.

• A:Answer Hi Jjs, no unfortunately not and the Balance 2 version only supports the Stryd running pod. Michael | Amazfit Support

  Answered 1 month ago by Amazfit

  
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Q: QuestionThe Balance 2 with sapphire lens has the Biocharge feature. Does this Balance 2 XT have Biocharge as well? I would think they have the same sensors, so? Other devices with it are the Amazfit strap & the T-Rex 3 Pro. Thanks in advance!

Asked 3 months ago by PapaSmurf.

• A:Answer Yes, Biocharge is on the XT

  Answered 1 month ago by DavidBVerified Purchase

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Q: Questionwhat is the size of the display? (not size of watch)

Asked 4 months ago by momchi.

• A:Answer Hi Momchi, the size of the display is 1.5" diagonal. Michael | Amazfit Support

  Answered 4 months ago by Amazfit

  
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Q: QuestionDo you get notified/can you read text messages when paired with an iphone?

Asked 4 months ago by Anonymous.

• A:Answer Yes, but you can't reply on the watch.

  Answered 1 month ago by DavidBVerified Purchase

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Q: QuestionAny of the 2 versions of the new balance 2, will have the apple pay (zepp pay or NFC) option? It is very important for me to have that.

Asked 6 months ago by Andres.

• A:Answer Hi Andres, no unfortunately none of our watches support NFC for payments. Michael | Amazfit Support

  Answered 6 months ago by Amazfit

  
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Q: QuestionBest Buy says it has Sapphire crystal glass, but other sources say is just mineral glass. which one is true

Asked 6 months ago by Happycustomer.

• A:Answer The XT does NOT have sapphire glass.

  Answered 1 month ago by DavidBVerified Purchase

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Q: QuestionDoes the Balance 2 XT have dual band GPS and does it support the AI running coach?

Asked 6 months ago by GPS.

• A:Answer Yes, and yes.

  Answered 1 month ago by vegetarianwinoVerified Purchase

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Q: QuestionDoes this watch use the same charger dock as the original Amazfit Balance watch? What is the accurate weight and thickness? What is the battery life in every day use and mAh battery size?

Asked 7 months ago by Tony.

• A:Answer The charger is not the same as the previous Balance.

  Answered 1 month ago by vegetarianwinoVerified Purchase

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Q: Questionis this still due out by end of july or is there a delay?

Asked 8 months ago by nick.

• A:Answer Been at Best Buy for awhile now. Get it there for the black bezel, instead of blue.

  Answered 1 month ago by JimmyVerified Purchase

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