My watch won't charge null

Hi there, we are sorry that your watch is not charging anymore. Please try cleaning the contact points and make sure nothing is blocking it. Also try different USB power sources to make sure the watch is receiving power. Lastly please try a new charging cable to see if that might be causing the issue. We recommend to press and hold down the power button for at least 10 seconds or more when plugged into the charger to see if there is any responses from the watch. If the issue persists then please contact us at support.na@amazfit.com and we will be happy to further assist you. Michael | Amazfit Support

“My watch won't charge”

This question is for: Amazfit - T-Rex 2 Outdoor Smartwatch 35.3mm Polymer Alloy - Ember Black

Asked by Anonymous 10 months ago

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Amazfit - T-Rex 2 Outdoor Smartwatch 35.3mm Polymer Alloy - Astro Black and Gold-Front_Standard

1-1 of 1 Answer

Hi there, we are sorry that your watch is not charging anymore. Please try cleaning the contact points and make sure nothing is blocking it. Also try different USB power sources to make sure the watch is receiving power. Lastly please try a new charging cable to see if that might be causing the issue. We recommend to press and hold down the power button for at least 10 seconds or more when plugged into the charger to see if there is any responses from the watch. If the issue persists then please contact us at [email protected] and we will be happy to further assist you. Michael | Amazfit Support
Answered by Amazfit 9 months ago
Sorry, there was a problem. Please try again later.