Questions & Answers

Q: Questionwill my aol account work on the hd fire 10 inch as an app

Asked 4 years ago by grampy.

• A:Answer Yes it does

  Answered 4 years ago by Gift

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Q: Questioncan you serf the internet on this?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes

  Answered 4 years ago by Cracker

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Q: QuestionDifference in tablet and i-pad???

Asked 4 years ago by Anonymous.

• A:Answer an ipad is a tablet with apple operating system. All other tablets use Android. kindle fire is Android but with amazon's custom launcher

  Answered 4 years ago by BenCVerified Purchase

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Q: QuestionIs this very fast (responsive, smooth) when opening simple apps, switching between apps, opening pages in browser, etc.. Or is it quite slow?

Asked 4 years ago by Blas.

• A:Answer Yes it responds quickly between apps, some apps load a little slower than other

  Answered 4 years ago by ComputerVerified Purchase

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Q: QuestionDoes the tablet come with word and excel

Asked 4 years ago by Den.

• A:Answer Hello Den, Office does not come pre-loaded but it is available to download from the Amazon App Store. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionMy current kindle is not supported by the ATT server any longer, is it the same with this model of kindle10 if I upgrade?

Asked 4 years ago by andy.

• A:Answer Hello Andy, the Fire HD10 requires wifi and does not have cellular capabilities. Have a great day

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan I surf the net on this?

Asked 4 years ago by Anonymous.

• A:Answer Hello! Yes, there is a web browser on the device so you can access the internet. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionI just ordered this tablet, it will be my first one ever, will this do all simple functions as in video chat, games, videos, pictures and selfish And what all do I need to know about this item?

Asked 4 years ago by smitty.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes

  Answered 4 years ago by Amazonsfiretabletandprote

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Q: QuestionCan you use your I pad to just FaceTime while using WiFi connection at someone’s home? Wanting to buy one for my mother who needs to stay with different family members but want to see her and she sees family members.

Asked 4 years ago by Jj.

• A:Answer Hi there! All you need to do is download the Alexa app on both of the devices you want to make face calls on and you will be good to go. Hope this helps!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: Questioni just bought this tablet and i am using wi- fi hot spot and cannot log in as i cant remember password . how can i change it

Asked 4 years ago by rose.

• A:Answer Hello, Rose. If you are talking about the password for the lock screen of your tablet, you will need to reset your tablet to get back into it. Once reset, you can sign back into your Amazon account and begin using the tablet again. If you had anything saved to the device, it will be lost with a reset, so I would suggest trying some different passwords before resetting. Anything tied to your Amazon account (books and Prime purchases) will not be lost with the reset. Here are directions to reset your device: 1. On the lock screen, swipe from the right side edge of the screen. 2. Enter an incorrect password or PIN five times. You will be prompted to reset your device or wait 30 seconds to try again. 3. Tap Reset to reset your device to factory defaults. I hope that helps. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionIf I purchase a Kindle fire 10 for my daughter who loves to read. I'd like to set up parental controls. Is this an option? And will this affect my use of my prime account if I link it? If so, can she have her own amazon account which I control? She's 11.

Asked 4 years ago by Shawn.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes! It's easy to set up parental controls in SETTINGS! This is a great deal! Don't hesitate! I set the twins' up hooked to my Prime, so I am able to do whatever is needed, with my parental control password. It really just keeps them from downloading material, without your approval, whether it's financial or age specific.

  Answered 4 years ago by Rosie9

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Q: QuestionDoes it come with any preloaded apps like Microsoft Word or anything like that ? I'm looking for something to payBill's, check emails, write the occasional document,

Asked 4 years ago by SR.

• A:Answer The email app is preloaded on the tablet, but Office is something you have to download from the App Store.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan you do email on this tablet

Asked 4 years ago by Lani.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes, just download the app (yahoo, gmail, whatever) & sign in.

  Answered 4 years ago by Rosie9

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Q: QuestionAre you able to also read comic books on this model?

Asked 4 years ago by Carm.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer You can install any number of comic book reader apps from the Amazon Store (Comixology's app for example) that will let you read them or find other apps that will let you browse your personal digital collections (ComiCat).

  Answered 4 years ago by HemalurgistVerified Purchase

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Q: QuestionCan you type on an Amazon tablet?

Asked 4 years ago by Clueless.

• A:Answer Yes you will use a digital keyboard that will appear on the screen

  Answered 4 years ago by PorumMomof2

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Q: QuestionDoes this bundle in "special offers" aka ads?

Asked 4 years ago by chimera.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer I've never seen any ads pop up on my daughter's tablet! Hope that helps!

  Answered 4 years ago by GigiVerified Purchase

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Q: QuestionCan. you. Use. This. Device. To make phone. Calls

Asked 4 years ago by Anonymous.

• A:Answer Hello! This device does not have a data plan, so it cannot make regular phone calls. You can ask Alexa to call someone if she has been given access to your phone numbers. I hope that helps!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionHas Amazon solved it’s battery chg/dischg problem on earlier 10.1 model? Basically a throw away. Their tech support is basically scripted. Can’t replace battery because it’s built in internally, but will give 15% off new device of same device family.

Asked 4 years ago by Ehhhhh.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Good tablet for this price i think is one of the best with this CPU Ram and performance tablet works great. If amazon add google play store it will be great.

  Answered 4 years ago by AKMALVerified Purchase

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Q: Questionwhat is the difference between i pad an a tablet

Asked 4 years ago by Anonymous.

• A:Answer Hi, Mostly the operation system. The Fire Tablet is an android based operating system, which allows you to add external storage and operates like an android device, where as an IPad has its own proprietary technology.

  Answered 4 years ago by Amazon Devices Customer Support

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