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Questions & Answers

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Page Showing 1-20 of 74 questions
  • Questionis there a charging port with this?

    Asked by Anonymous.

    • Answer Hello! The Echo Dot 5th Gen does not require a charging port, it plugs directly into the wall. Below are the set up instructions that may be helpful, To set up your new Echo device, follow these steps: 1. Before setup, download or update the Alexa app in your mobile device app store. 2. Plug in your device. 3. Open the Alexa app . 4. Open More and select Add Device. 5. Select Amazon Echo, Echo Dot, Echo Plus and more. 6. Follow the on screen instructions to set up you device. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDo have to have an Amazon account to use Alexa?

    Asked by Anonymous.

    • Answer I think so. You have to have the Alexa app on your phone to connect it to the wifi in your house. It asks for an Amazon account which i have so I didn't try to set it up without one. I am pretty sure you have to have an Amazon account but it doesn't have to be Prime.

      Answered by Nini

  • QuestionIs the Echo Dot 5th generation any different than Echo Dot 4th generation?

    Asked by Scan.

    • Answer Very small difference between the two genrations. The 5th generation is mpre clear sounding

      Answered by Wayne5777

  • QuestionDoes this have a alarm. Like can I say "Alexa, set alarm for 6am".?

    Asked by SaucySantana.

    • Answer Yes, you can set an alarm on this.

      Answered by Anonymous

  • QuestionDoes the Echo Dot 4th edition with premium sound have better sound than the Echo 5th edition?

    Asked by jkrebels.

    • Answer Yes the 4 th has better sound than the 5th

      Answered by Genn

  • QuestionCan you play the radio with the Echo Dot 5th gen?

    Asked by Omar.

    • Answer Hello Omar, Thank you for your question. Yes. You can listen to the radio using an Echo Dot. There are a few ways of doing it. You can ask Alexa to tune-in to your local radio station by name or dial position, as long as they broadcast also on the web. You can also add the Tune-In radio skill, using the Alexa app. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I pair two echo dots together. So they place same music in diff rooms?

    Asked by RoxanaE.

    • Answer Absolutely, we have 5 all in different rooms. All you do is say "Alexa play music everywhere " and it will play whatever music you asked for.

      Answered by DavidS

  • QuestionWill this device stop playing when asked, i.e " stop playing in 30 minutes" or any specific time asked?

    Asked by Pleebland.

    • Answer Yes, I ask her to stop playing all the time just before I go to bed. It does it very well.

      Answered by packman

  • QuestionCan this be paired with wireless headphones?

    Asked by Countryhicks.

    • Answer Hi Countryhicks! Yes, you can pair your Echo Dot is capable of pairing with many Bluetooth devices, including headphones. Thanks for your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes the Echo Dot 5 without the clock, actually show song titles?

    Asked by TJwithLL.

    • Answer The Echo dot 5th gen has no display and would not be able to show you what song is currently playing from the device. The Alexa application should show you what music is playing throughout the house, and every Echo speaker will tell you what song is playing if you ask. I hope this answers your question and that you have a wonderful day.

      Answered by Amazon Devices Customer Support

  • QuestionI do not have a Smartphone but I have Wi-Fi. Can this be set up through my computer or through a friends Smartphone?

    Asked by zoftig65.

    • Answer Yes

      Answered by EmmanuellaM

  • QuestionYou buy this. IS THERE A MONTHLY FEE FOR THIS AND WHO DO YOU PAY IF SO? THANKS

    Asked by sam.

    • Answer Hello, Sam! There is no subscription required to use the Echo Dot. There are certain skills and services that may require subscriptions or other fees such as Amazon music unlimited. I hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan i get a 220 volt adapter ? Or the included one works with 110/220 volt

    Asked by Esoo.

    • Answer Good evening Esoo, The Echo Dot devices support 110-240V. Depending on where you are planning to use the device you might need a physical adapter since it comes with the 2 prong plug used in the United States. I hope this answers your question. Have a great night!

      Answered by Amazon Devices Customer Support

  • QuestionCan I use this in 220 volts I’m taking this tớ Philippine thanks

    Asked by Anonymous.

    • Answer Yes. I took mine to Brazil and in my city is 220 v. You also can set other languages, m

      Answered by RosaneR

  • QuestionDo i have to subscribe to a service to listen to music?

    Asked by Fergus.

    • Answer Hello Fergus, Amazon Echo Dot (5th Gen) currently supports a number of music streaming services including Amazon Music, Pandora, Spotify, and Apple Music. Depending on the provider, you may have to subscribe to the service. Some music services may be subject to additional terms applicable to the respective service. You can link your account with a supported music streaming provider in the Alexa app. Here are steps to link other music streaming services to your Alexa account: 1. Open the Alexa app. 2. Open More and select Settings. 3. Select Music & Podcasts, and then Link New Service. 4. Select the music service provider and follow the on-screen instructions. Linked music services are listed under Manage Services. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I play Sirius XM from this

    Asked by Moonshine.

    • Answer Hello Moonshine, you want to know if Sirius XM is compatible with the Amazon Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa. You are able to us Sirius XM with the Amazon Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa, all you have to do is enable the skill in the Alexa App by search under the Skill section of the Alexa App. Hope your question has been answered. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionHi does this echo dot has internacional Alexa with Spanish ?

    Asked by Karla.

    • Answer Yes

      Answered by Sizzle

  • QuestionWhich devices have a clock

    Asked by Gem.

    • Answer Hi Gem! While you can always ask Alexa for the time, a few different Echo devices due feature a clock display. Any of the Echo Show devices like the Echo Show 8 or Echo Show 5 will show the time while idle, though how large the display is will vary with the exact slide they're showing at the time. If you're looking for an Echo Dot sized device with a clock I'd suggest the Echo Spot. The Spot features a LED screen that will not only display the time, but will animate when asked for things like the weather. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionAre you able to add to pair with JBL Charge 5 speaker?

    Asked by Kato.

    • Answer Hello Kato, Thank you for your question. Yes, you can pair an Echo Dot with a JBL Charge 5. You can use the Alexa app to complete the setup. Here are the steps: -Put your Bluetooth device in pairing mode. -Open the Alexa app . -Select Devices . -Select your device. -Select Device Settings . -Select Bluetooth Devices, and then Pair A New Device Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionHi. I have an aunt. who has mild dementia. She has no cell phone. but she does have Internet. Can I set up? an echo. at her place and will it work while my phone is not there.

    Asked by tim.

    • Answer Yes you can also drop off messages through it or call it to speak to your aunt if needed

      Answered by BrandonP