Questions & Answers

Q: QuestionHello. I was wondering is there a silicone case I can purchase for this, and does it have a headphone jack. My grandchildren are 7 and 9, and looking to upgrade their old 7" amazon tablets to this one..

Asked 5 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Ocean

• A:Answer Hello! Yes, There are several different options for the Fire HD 10 Tablet on Amazon.com! We offer both silicone as well as foam safety cases in several different options and themes. There are also third party companies sold by Amazon.com that will also fit the fire HD 10. All of the cases will have a spot or the tablets headphone jack as well as protective button covers to make sure that any accident drop or ding wont lead to any stuck volume or power buttons! I hope this answers your question!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionAccessing battery

Asked 5 months ago by Amber911.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hello Amber911 and thank you for your question! The Amazon Fire HD 10 is internally built into the device. Trying to access of remove will void the warranty and could cause the battery to explode/catch fire. Accessing the battery is not advisable. Hope this helps! Have a great day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionI have a long flight coming up. Will this tablet work inside a plane

Asked 6 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hello, Yes, you can use your Amazon Fire HD 10 Tablet on a plane. Download the content you would like beforehand. When on your flight place your device in Airplane mode and use your downloaded content. You can also use in-flight WI-FI on your Fire Tablet if it is offered by your airlines. I hope this information helps. Have a great day!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: QuestionWhy does fb keep kicking me out?

Asked 6 months ago by Anonymous.

• A:Answer I had same problem I down loaded google browser thats how I Gotmine fixed use face book app at top of tablet not one near bottom of tablet

  Answered 6 months ago by Sally

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Q: QuestionHow do I get parental control?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Ocean

• A:Answer Hi there! To get the parental controls on your Fire HD 10, swipe down twice from the top of the screen, tap the Settings icon, then go to Profile and Parental Controls. Lastly toggle the "Restrict access to current profile" to "On" From that point you can then restrict access by turning on parental controls and setting a password that you will use to manage all settings and purchases. Those settings also include restricting web browsing, screen time limits and curfews. Creating a Child profile for more specific settings and age-appropriate content. You can use the Amazon Parent Dashboard to manage settings remotely as well! Hope this answers your question! Enjoy your weekend!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this version support marvel unlimited app?

Asked 8 months ago by Anonymous.

• A:Answer Hello and thank you for your question! Currently, the Marvel Unlimited App is not available on the Amazon App Store. Hope this helps! Have a great day

  Answered 8 months ago by Amazon Devices Customer Support

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Q: QuestionCan my daughter use this, with a keyboard, to take notes?

Asked 9 months ago by David.

• A:Answer Hi David! Yes, you can use the Fire HD 10 with a keyboard to take notes. Just make sure you purchase a compatible keyboard for your Fire HD 10 tablet. Hope this helps! Have a great day!

  Answered 9 months ago by Amazon Devices Customer Support

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Q: Questioncan you play Roblox using this device?

Asked 10 months ago by Anonymous.

• A:Answer Hello Yes you can. Roblox is available for download on Amazon Fire tablets through the Amazon Appstore. I hope this information helps. Have a great day!

  Answered 10 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have a protective case

Asked 1 year ago by Rusty.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Ocean

• A:Answer Hi Rusty, thank you for your question. The Fire HD 10.1 does not include a protective case in the package contents although there are protective cases available for purchase. I hope this helps, have a great day.

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I trade in same model & how much is it worth

Asked 1 year ago by Diana.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hello Diana, Looking at Best Buy's Website, they do have an option for Trade in for Amazon Kindles and Fire Tablets. I would however, recommend going in to your local best buy with your device. It's difficult to answer the value of a device for trade in without Geek Squad or the Best Buy Mobile Team evaluating the model and condition of your device. I hope this helps!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I download MLB app on this?

Asked 1 year ago by Tamstan.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hello Tamstan! With an octa-core processor that performs 25% faster than the previous generation and 3 GB RAM, you can seamlessly move between your favorite apps. The 10.1” Full HD display with 1920 x 1200 resolution shows off your entertainment in vibrant clarity. I hope this information helps, have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionIs this suitable, for Children 10 and 11 years of age to help educationally and with games?

Asked 1 year ago by Vern.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Yes it all depends on the apps you download. There are many programs and games for children. Just make sure you have a time schedule for use for them.

  Answered 1 year ago by DanielOVerified Purchase

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Q: QuestionCan you download games like Solitaire on this tablet?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer You can download many games using the APP feature on you fire.

  Answered 1 year ago by 1234KVerified Purchase

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Q: QuestionHave Wi-fi and bluetooth? thanks

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by TylernT

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Q: Questioncan I get google on this kindle

Asked 1 year ago by kris.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Ocean

• A:Answer Hello Kris, the Amazon Fire Tablets run on the Amazon OS and do not support Google Play. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you download APPS such as Prime, Netflix, Disney, etc.

Asked 1 year ago by Grandma.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Yes

  Answered 1 year ago by JudithY

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Q: QuestionCan books from my Kindle paperwhite transfer to the Fire?

Asked 1 year ago by JLP.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer The kindle program can work on both systems under your user id. The books are within your kindle user id.

  Answered 1 year ago by 1234KVerified Purchase

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Q: QuestionWill the Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black run mobile sheets ?

Asked 1 year ago by DK.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Hi Dk, Unfortunately the Amazon Fire HD 10 is not compatible with Mobile Sheets. It works on devices running Android 4.0.3 or higher, A device running Windows 11 or Windows 10 version 1809 or higher, An iPad or iPhone running iOS version 13.6 or higher or a Mac with an M1 or M2 processor. I hope this helps, Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionAre these new or refurbished?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 64GB with Wi-Fi - Black

• A:Answer Both.

  Answered 1 year ago by RodneyR

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