Questions & Answers

Q: QuestionIs it waterproof?

Asked 5 years ago by Lis.

• A:Answer No this tablet is not rated as waterproof

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes Roblox work with this?

Asked 5 years ago by Nnoah737.

• A:Answer Hi there, Yes, Roblox is available through the Amazon App Store on the tablet! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you use this as a touch screen if you are tracking letters and numbers. My 5 year old is practicing writing and we have been using an app on our smart phone, however, we would like to purchase a tablet as she will be elearning this year.

Asked 5 years ago by Lisa.

• A:Answer yes it is an amazing product

  Answered 4 years ago by gramps

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Q: QuestionAre you able to download and use ABC Mouse on this tablet? That is my whole reason for looking into this tablet. So that my 4 year old has somewhere he can access the website without having to sit at a Desktop.

Asked 5 years ago by hnblwg.

• A:Answer Yes, we've used Kindle tablets and ABC Mouse for the past 3 years homeschooling. Works great!

  Answered 5 years ago by SAChick76

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Q: QuestionCan you download the app schoology with this tablet?

Asked 5 years ago by kalyn.

• A:Answer Hello, No. It does not appear that the App Schoology is available for download. But you can access it through the Silk Web Browser.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questionis the kids fire tablet compatible with the Osmo system?

Asked 5 years ago by DM12.

• A:Answer There are a lot of Osmo apps/games available through the Amazon App Store.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionTrying to get into parental controls and asks for code. I do not remember making a code but if II did it would be one I use on a current basis. Now it keeps locking me out and it is very frustrating to use to full capacity.

Asked 5 years ago by Chris79.

This question was asked about the related product: Amazon - All-New Fire HD 10 Kids Edition Tablet - 32 GB, Pi - Pink

• A:Answer Hi Chris! Sorry you're having this problem. Here are the steps to perform a hard reset. Please keep in mind that this will erase the content on your tablet: Press and hold the Volume Up + Power buttons until you see the Amazon logo on the screen. Press the Volume Up and Down keys to navigate through the options in the system recovery menu as the touch screen will not be active. Select Wipe Data / Factory Reset and press the Power button. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan u download a messenger app to talk between parents and the kids tablet

Asked 5 years ago by Ks4567.

This question was asked about the related product: Amazon - All-New Fire HD 10 Kids Edition Tablet - 32 GB, Pi - Pink

• A:Answer Hello, yes there are a few messenger apps available for download. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download ABCya! on it

Asked 5 years ago by Anonymous.

This question was asked about the related product: Amazon - All-New Fire HD 10 Kids Edition Tablet - 32 GB, Pi - Pink

• A:Answer Hello, yes ABCya! is available for download on the Fire HD 10. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you get the Team App on this tablet? Does it have Microsoft?

Asked 5 years ago by Pat.

• A:Answer Hello Pat, the Team App is not currently available for download from the AppStore, Microsoft Outlook and OneDrive are available for download. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you play the app Tag with Ryan on this tablet?

Asked 5 years ago by T.

• A:Answer Hi T, unfortunately Tag with Ryan is currently unavailable in the Amazon AppStore, hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan you play roblox on it and can parents use it as well

Asked 5 years ago by amber.

• A:Answer Hello Amber, Yes Roblox is available and the tablet is great for both kids and adults alike, hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan Netflix be loaded onto this iPad?

Asked 5 years ago by Gammy.

• A:Answer Hello Gammy, Netflix is available for download on Fire Tablets through the Amazon App Store on the device. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download Roblox with this?

Asked 5 years ago by Mandie.

• A:Answer Yes you can.

  Answered 5 years ago by whiteshadow

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Q: Questionthose it come with a camera, can it download music and movies

Asked 5 years ago by Grandma.

• A:Answer Yes, it comes with a camera.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan you download a movie for when there is no internet available when traveling? Trying to not use a ton of hot spot usage. Thank you

Asked 5 years ago by Ksp.

This question was asked about the related product: Amazon - All-New Fire HD 10 Kids Edition Tablet - 32 GB, Pi - Pink

• A:Answer Hi There, With apps like Netflix, you can save offline movies to access on the tablet. You can also load movies onto an SD card as well to access! Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download Netflix?

Asked 5 years ago by Me.

• A:Answer Hi There! Yes, Netflix is available to download on this device. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan App for iPhone/Android be downloaded too? Or only from Amazon AppStore?

Asked 5 years ago by EveS.

• A:Answer Hello EveS! The Fire Tablets only come with the Amazon app store on them. They do not have access to the Apple app store or the Google Play store. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan u put a simcard to have the tablet with internet service from cricket

Asked 5 years ago by Ricky.

• A:Answer Hi Ricky, Unfortunately this does not have a SIM card slot in the device. You could however utilize a hotspot with your mobile service via a hotspot device or your smartphone. You would just need to contact your carrier for your terms and conditions. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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