Questions & Answers

Q: QuestionI bought the Fire 11 MAX partly because it used to have echo show mode capabilities but now with the upgrade that has been takenaway . Great tablet mostly but disappointing that it doesn’t have show mode anymore.

Asked 1 month ago by techgeek1.

Q: QuestionIf I buy it at Best Buy and have a problem with it, can I get help for it if I have Geek Squad?

Asked 1 month ago by Anonymous.

Q: QuestionWill Amazon Kids and the parent dashboard work on this tablet? Will I be able to monitor by child's screentime?

Asked 1 month ago by Anonymous.

• A:Answer Hello and thank you for your question! Yes, you can download Amazon Kids directly onto the Amazon Fire Max 11 through the Amazon App store and you can download the parent dashboard from your App store to monitor their activity. Hope this helps! Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionThe video for this tablet shows it coming with a cover and keyboard. Does that actually come with the tablet or do you need to buy that separately?

Asked 1 month ago by Mike.

• A:Answer Hello Mike and thank you for your question! The Amazon Fire Max 11 does not come with the cover and keyboard. Hope this helps! Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionDoes the Max Fire 128G allow me to use an internet browser to pay my bills?

Asked 2 months ago by Redd.

• A:Answer Hello and thank you for asking this question. Fire tablets are compatible with multiple web browsing applications that could be used to pay your bills. I hope this answers your question and that you have a great day.

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionDoes Roblox work well on this tablet or does it lag?

Asked 3 months ago by Ice.

• A:Answer Hi Ice, the Fire Max 11 offers a solid experience for Roblox, thanks to its 11-inch display and improved hardware. It runs Roblox smoothly on low to medium settings, making it a great option for casual gaming. Hope this helps!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionCan you run Apple apps on the kindle fire?

Asked 6 months ago by Dewey53.

• A:Answer Hi Dewey53, No, you can’t run all Apple apps on the Fire Max 11, since it uses Fire OS, not iOS. However, some apps like Netflix, Spotify, and Zoom are available on both the Amazon Appstore and Apple App Store. Just keep in mind that not all iOS apps will be available on Fire tablets. Hope this helps!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionHow well does Facebook work on Fire Tablet 11?

Asked 10 months ago by ExTechPro.

• A:Answer Hi Fire11fb, The Fire Max 11 features a powerful octa-core processor, 4 GB memory, and Wi-Fi 6 for fast streaming, responsive gaming, and quick multitasking. With it's 14-hour battery life, you'll be able to maximize your downtime for reading, browsing the web, watching videos, and listening to music at home and on-the-go. For specific apps, like Facebook, your wifi connection will determine how well the app will work on your fire max 11 device I hope this answers your question!

  Answered 10 months ago by Amazon Devices Customer Support

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Q: QuestionSimm card acceptable

Asked 1 year ago by Anonymous.

• A:Answer Hello and thank you for your question. The Amazon Fire Max 11 Tablet only connects to the internet via a WiFi connection. It does not have a slot for a Sim Card. I hope this answers your question. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questionwhat are the recommended physical security options available for the tablet

Asked 1 year ago by Leo.

• A:Answer Good evening Leo- Thanks for reaching out. There are several different case choices that protect both the front, sides, and back of the Amazon - Fire Max 11 tablet, vivid 11" display, octa-core processor, 4 GB RAM, 14-hour battery life, 128 GG - Gray and some also have additional options like a keyboard. I hope this helps, have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I run Navisworks Freedom or BIM 360 on this tablet? I would have the 3D model on the cloud and can download to a memory card. I currently have an Ipad which is maddeningly difficult to use with programs like this or Revizto 5

Asked 1 year ago by Fred.

• A:Answer Hi Fred! The Fire 11 Max runs Fire OS, an offshoot of Android, which as far as I can tell from their websites neither Navisworks Freedom or BIM 360 has been tested on. While the Fire Max 11 is great for entertainment on the go, I would say that it is best as a portable productivity enabler rather then a dedicated work station when it comes to specialized software like CAD tools. While you might be able to access these services successfully through web interfaces, I would check with the developers on if they did any testing on Fire OS first. Alternatively, if you have a dedicated workstation that allows remote access, you might see what remote desktop access programs are available and compatible with Fire OS. I don't know how well it would work for your use case, exactly, but I have had a great time accessing my desktop via the open source app Moonlight on Fire OS. Sorry I couldn't offer a flat yes or no answer, but I hope that helps. Have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questioncan I get google on this as wed browser

Asked 1 year ago by bb1957.

• A:Answer you'd have to jail brake this kind of like the old fire sticks. go on yt to find how.

  Answered 1 year ago by Realmofreal

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Q: QuestionCan you transfer from my present tablet to the Amazon fire max

Asked 1 year ago by Anonymous.

Q: QuestionCan you buy books on the kindle app on this tablet?

Asked 1 year ago by JessM.

• A:Answer Hi JessM! I hadn't actually tried this yet, but yes you can absolutely buy books directly through the Kindle app on the Fire Max 11! When I went into one it even offered to let me redeem some points that I had towards the purchase. Kindle Unlimited options even make sure you know you're able to read them for free, so you don't have to worry about mistakenly purchasing a title you have access to if you're an Unlimited subscriber. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionAm I able to login to my apple account from this device so I can utilize my music and tv shows?

Asked 1 year ago by iCloud.

• A:Answer I accessed my iTunes music on the browser, I didn’t check to see if it would do my tv and movies or not, you should be able to.

  Answered 1 year ago by ZacharyVerified Purchase

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Q: QuestionCan I connect the Fire Max 11 to my Canon camera using the Canon Connect app?

Asked 1 year ago by upsidebrown.

• A:Answer Hi upsidebrown, thank you for your question. At this time, the Canon Connect App is not supported in the Amazon App store. Hopefully this helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI have an old Kindle Fire HD and have just bought the new Fire Max 11, I am a member of Geek Squad. My question is, will GS transfer my game progress, books etc; from old to new?

Asked 2 years ago by Sooz.

• A:Answer Hi Sooz, Your new Fire 11 Max will set up to your previous profile during the registration process.If you choose the set up as new Fire tablet you will be essentially starting fresh with no downloads on the device. If you restore, your games and other apps may need to be logged into from your new device, so your password and log in credentials will be needed for apps like Netflix, Hulu, and more. Hope that helps!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan this be added to a cellular plan so you can use data like an ipad?

Asked 2 years ago by Hmoo1028.

• A:Answer Hi, Hmoo1028! The Fire Max 11 is not a cellular-enabled tablet and uses Dual-band Wifi with Wifi 6 support. The Fire Max 11 supports both public and private wifi networks and hotspots. I hope this helps, have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionFor Amazon - Fire Max 11 tablet, vivid 11, What cover do you recommend buying if the tablet will be used by a child?

Asked 2 years ago by Raul.

• A:Answer an Armor Case

  Answered 2 years ago by RudolfM

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