Questions & Answers
- Model:
- B0CJM1GNFQ/B0BP9MDCQZ
- |
- SKU:
- 6560339
Q: QuestionIs the DIRECTV Stream app included or accessible with this Fire Stick?
Asked by Anonymous.
- A:Answer Hello, Yes, The DirecTV App is available on the Fire Stick 4k. If you already have a DirecTV Streaming login, all you need to do is search for the DirecTV app on your Fire Stick. Once the application is downloaded, you will be able to log in and access all of your DirecTV Content. Have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionCan this device work outside of the country for ex in honduras?
Asked by NADINE.
- A:Answer Hi Nadine, Thanks for reaching out. Yes, an Amazon Fire TV Stick can be used in Honduras, but there are several important factors to consider. Some streaming services or content may be geo-restricted in Honduras. Most major streaming apps should be available, but some local Honduran apps might not be and the warranty might not be valid outside the country of purchase. The experience might differ slightly from using it in the US or other countries where Amazon officially sells and supports the device. The key is having a good internet connection and being aware of potential content restrictions. I hope this helps, have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionIs this Fire Stick compatible with older Visio TVs?
Asked by margie.
- A:Answer Hello Margie and thank you for asking this question, The Fire stick 4k will be compatible with any TV that supports HDMI. As long as your TV supports HDMI and you have a source of WIFI you should be able to use any Fire Stick device. I hope this answers your question and that you have a wonderful day.
Answered by Amazon Devices Customer Support
Q: QuestionIs there anything special I need to do when replacing an older fire stick with a new 4k fire stick?
Asked by Rich.
- A:Answer Hi Rich! As long as you are signing into the same account, all of your apps and purchases are saved to the cloud. You'll need to log back in to your accounts, but anything you have purchased or downloaded previously can be easily reinstalled on the new Fire TV Stick 4k. I hope that helps, have a great rest of your day!
Answered by Amazon Devices Customer Support
Q: QuestionIs this compatible with my older LG 4K TV MODEL UK6090PUA?
Asked by LGTVCompatibility.
- A:Answer Hello, thank you for the question. Yes, the Amazon Fire TV Stick 4K Plus (1st Gen) is fully compatible with your LG UK6090PUA 4K TV. To connect the Amazon Fire TV Stick 4K Plus (1st Gen) to your LG UK6090PUA 4K TV, you will use the HDMI ports located on the back and/or side of the television. Thank you
Answered by Amazon Devices Customer Support
Q: QuestionWill it work with Tablo
Asked by Anonymous.
- A:Answer Hello! This specific model will work with the Tablo app, however newer models of Fire Stick running the Vega OS are not currently compatible. I hope this answers your question and I hope you have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionDoes the Firestick work internationally? I had another device that did not work when I went out of the country.
Asked by Eric.
- A:Answer Hi Eric, yes — the Fire TV Stick 4K Plus works internationally anywhere you have a compatible TV, power, and internet connection. Keep in mind that some apps and content may vary or be unavailable depending on the country. Hope this helps!
Answered by Amazon Devices Customer Support
Q: QuestionDoes this product allow you to install apps from unknown sources
Asked by Anonymous.
- A:Answer Yes
Answered by ALAN
Q: Questionis this the newest model?
Asked by mandylinn.
- A:Answer Hello Mandylinn, we rebranbed the 4k device to the 4k Plus. It is the same device so in terms of actual device, this is the latest yes. We simply made a new box for the rebrand. Hope this helps, have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionDoes this device works with TCL QLED tv ?
Asked by KS.
- A:Answer Hi KS! Yes, the Amazon Fire Stick 4K Plus works seamlessly with TCL QLED televisions because Fire Sticks plug directly into the TV's HDMI port. I hope this answers your question!
Answered by Amazon Devices Customer Support
Q: QuestionDoes this firestick connect with a HDMI outlet?
Asked by keepitsimple.
- A:Answer Yes that how we connect are cable .
Answered by JOANNAM
Q: QuestionHi, trying to connect and can't get beyond PIN, it keeps telling me to try later which I have done to no avail !!!! How can I get beyond this?
Asked by Freda55.
This question was asked about the related product: Amazon - Fire TV Stick 4K Plus 1st Gen AI-powered Fire TV Search, Wi-Fi 6 Streaming Device, 8 GB, free & live TV - Black
- A:Answer Hi there Freda! Sorry you're having problems. You can either reset the PIN online with your Amazon account or force a factory reset with your remote control. Go to amazon.com/pin to reset or try pressing and holding the Back and Right buttons together for 20 seconds to trigger a factory reset. Hope that works!
Answered by Amazon Devices Customer Support
Q: QuestionDo I need internet for this?
Asked by Anonymous.
- A:Answer Yes Internet is required, I use this in my RV and hot spot to my phone
Answered by ToddE
Q: QuestionHow to install directions.
Asked by Anonymous.
- A:Answer 1.Connect to HDMI 2.Connect USB to power 3. Enjoy
Answered by JL0w
Q: QuestionIs the control backlit?
Asked by Thomas.
This question was asked about the related product: Amazon - Fire TV Stick 4K 2nd Gen streaming device, includes support for Wi-Fi 6, Dolby Vision/Atmos, 8 GB, free & live TV - Black
- A:Answer Hello TBone. the Amazon FireTV Stick 4K does not come with a backlit remote. You can purchase the FireTV Remote Pro separately if you would like a backlit remote. Have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionDoes this Firestick allow downloading of other apps not in the app store?
Asked by Curious1.
This question was asked about the related product: Amazon - Fire TV Stick 4K 2nd Gen streaming device, includes support for Wi-Fi 6, Dolby Vision/Atmos, 8 GB, free & live TV - Black
- A:Answer Yes it does. You can get an app called Downloader and install any app you want.
Answered by ShaanA
Q: QuestionCan I dawonload the dawnloader app?.
Asked by Joe.
- A:Answer On this particular one yes
Answered by KennethD
Q: QuestionCan u download other apps like the downloader app?
Asked by Edubs.
- A:Answer Yes
Answered by TamikaH































