Questions & Answers

Q: QuestionIs there any charger included in this order?

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hello and thank you for your question! The amazon Kindle Paperwhite comes with a USB-C cable and a wall adapter to charge the device. Hope this helps! Have a great day!

  Answered 3 weeks ago by Amazon Devices Customer Support

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Q: QuestionWhat about the advertising?

Asked 1 month ago by Inesello.

• A:Answer Hello Inesello, There is an easy way to remove the advertising from your Kindle Paperwhite as well as any other Amazon reading or tablet devices you have. The current charge to remove advertising from an Amazon Kindle or Tablet is $20. This can be done by going to the Amazon Website and following the directions I have posted below; - Navigate to Amazon.com - Sign in to the account in which the Kindle is registered - Navigate to the page called "Your Account" - Click on "Content and Devices" - Select your Kindle Device you would like to remove the adds from. - Select the "Special Offers" Section - Click "Remove Offers" - A Pop Up window will appear showing the one time payment cost to remove adds. - Select "End Offers and Pay Fee" and you are all set to go! I hope this helps!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionCan I have NOOK books I already own ( I can find my Nook) be transferred to this? Can I listen to books on a kindle?

Asked 1 month ago by Betsy.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hello Jackson and thank you for your question! No, unfortunately the NOOK books can not transfer to the Amazon Kindle Paperwhite. Hope this helps! Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionTrying to set up my kindle,however it keeps telling me the email address I use is not valid. The email address I'm using is correct, what is the problem?

Asked 1 month ago by Worcester1.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

Q: QuestionDOES IT COME WITH A COVER?

Asked 2 months ago by CJ.

• A:Answer Hello CJ and thank you for asking this question. This Kindle does not include a case but there are hundreds of cases available for purchase separately with different styles and designs. I hope this answers your question and that you have a great day.

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this kindle comes with ads?

Asked 2 months ago by Cb.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer The cheaper kindle yes. But for $20.00 u can go to amazon.com and pay to remove ads.

  Answered 1 month ago by itree888

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Q: QuestionCan books on my present kindle be transferred onto a new kindle?

Asked 3 months ago by ozzie816.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Yes! If it’s under the same account in general it should transfer over!

  Answered 3 months ago by KaylaVerified Purchase

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Q: QuestionDoes this come with opendysexia

Asked 3 months ago by BOB.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hi Bob! Yes, the Kindle Paperwhite comes with the OpenDyslexic font built-in as an accessibility feature, allowing users to select it from the font options when reading a book. To access it, simply tap the top of the screen while reading a book, then select the "Aa" (font) icon, and find "OpenDyslexic" in the font list. I hope this answers your question!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionCan you borrow books from Hoopla on the Kindle?

Asked 4 months ago by Bibliophile.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hello Bibliophile, thank you for your question. No, books borrowed from Hoopla Digital cannot be directly read on Kindle e-readers. Hoopla titles are typically accessed through the Hoopla app, which is compatible with Kindle Fire tablets (but not e-ink Kindles). I hope that helps, have a great day!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionI have a paper whitekinde but lost the cgarger and cable. where can I get a replacement?

Asked 4 months ago by juan.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer any C type charger should be good!

  Answered 3 months ago by KaylaVerified Purchase

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Q: QuestionWhat is the monthly fee, and is it unlimited books. If I’m a subscriber to prime is there an additional charge for the books? Can you get audio books on kindle?

Asked 5 months ago by Gene.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer So usually you get 3 months free with kindle unlimited if it’s your first time subscribing. After that it’s $11.99 a month and the books you get for free are going to be the only ones under the kindle unlimited membership

  Answered 3 months ago by KaylaVerified Purchase

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Q: QuestionWhat generation is this kindle

Asked 5 months ago by Grace.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hi Grace! This listing is for the 12th generation of the Kindle Paperwhite, which features a higher contrast screen and 25% faster page turns than the previous generation! This generation also features a built-in light with adjustable color temperature, and is still waterproof so you don't need to worry about rain or dropping it in the tub. I hope that helps, have a great rest of your day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionCan you high light the kindle paperwhite

Asked 5 months ago by Lake.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Hi Lake! You can highlight text and passages on the Kindle Paperwhite by tapping and holding on words and then expanding the selection. Highlights can be checked at any time even on other devices, like the Kindle app on your phone or tablet! Just make sure your Paperwhite is able to connect to WiFi in order to sync. You can even take notes on the highlights that you make. I hope that helps, have a great rest of your day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: QuestionDoes it come with the protective jade cover?

Asked 5 months ago by 08088.

• A:Answer Hello 08088, thank you for your question. The Kindle Paperwhite does not include a case, but there are multiple covers that fit this Kindle Paperwhite. When looking for a compatible case, you will want to make sure it is designed to fit the Kindle Paperwhite (12th generation), 2024 release. I hope that helps; have a great day!

  Answered 5 months ago by Amazon Devices Customer Support

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Q: Questiondoes this kindle have games

Asked 6 months ago by Anonymous.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer No.

  Answered 6 months ago by JacksonSVerified Purchase

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Q: QuestionDoes it allow you to highlight s word to get the definition and conext?

Asked 7 months ago by Steve.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Yes but you have to turn airplane mode off

  Answered 6 months ago by DAVIDMVerified Purchase

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Q: QuestionHi, can I use this in Canada? Can i download books purchased on amazon.ca into the kindle?

Asked 7 months ago by Ann.

• A:Answer I believe so

  Answered 6 months ago by NadiaB

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Q: QuestionDoes this kindle have a night light?

Asked 7 months ago by Halfpint117.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer Yes

  Answered 6 months ago by NadiaBVerified Purchase

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Q: QuestionIs there a slot for a memory card?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Black

• A:Answer No

  Answered 8 months ago by LeslieWVerified Purchase

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