Questions & Answers

Q: QuestionWhat is the total output power of this Anker power bank?

• A:Answer This power bank has a robust 65W total output.

Q: QuestionHow long does it take to fully recharge this power bank?

• A:Answer It takes just 3.5 hours to fully recharge this power bank.

Q: QuestionWhich devices are compatible with this power bank?

• A:Answer This power bank is compatible with laptops, phones, tablets, and a wide range of USB devices.

Q: QuestionHow many devices can I charge at the same time using this power bank?

• A:Answer You can charge up to 3 devices simultaneously with this power bank.

Q: QuestionWhat is the battery capacity of this Anker power bank?

• A:Answer This Anker power bank has a massive capacity of 24,000mAh.

Q: QuestionAre the USB C1 & C2 Power Delivery (PD) 3.0/3.1 ports? If so, are they PPS compliant?

Asked 1 year ago by SJGreek.

• A:Answer USB Power Delivery is supported, compatible with PPS 3.3-5.9V 3A or 3.3-11V 2.25A

  Answered 1 year ago by Anker Team

  
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Q: QuestionI see two different statements in this ad, one saying that the power bank has a capacity of 24000 mAh and the other saying at the time of purchase that it has 10000 mAh, which one is correct?

Asked 6 months ago by BrazilianConqueror.

• A:Answer 10000 mah

  Answered 1 month ago by AnkitKVerified Purchase

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Q: QuestionHow long would this power a laptop? I have a dell Inspiron 13 7000

Asked 7 months ago by georgeGL.

• A:Answer Full charge

  Answered 1 month ago by AnkitKVerified Purchase

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Q: QuestionMy GoPro needs a 5V/2A power source to live stream on GameChanger. Does this provide it?

Asked 8 months ago by Coach.

• A:Answer Yes

  Answered 1 month ago by AnkitKVerified Purchase

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Q: QuestionCan I charge this device in the EU using an adapter?

Asked 9 months ago by Charging.

• A:Answer Nope! Not advisable

  Answered 6 months ago by RuggednessnessVerified Purchase

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Q: QuestionWhy does the name say 24000mAh but the specifications say 10000mAh capacity?

Asked 9 months ago by Tarius.

• A:Answer The discrepancy you're observing, where the name mentions 24000mAh but the specifications state 10000mAh capacity, can be attributed to battery configuration and labeling practices. For example: Internal Battery Configuration: For devices with multiple internal cells, the label might reflect the capacity of individual cells instead of the total combined capacity. A power bank with two cells, each 5000mAh, will have a total capacity of 10,000mAh. However, regulations might require labeling in terms of the individual cells’ capacities. Voltage Differences: The stated capacity often reflects the total charge of the internal battery cells at their nominal voltage (commonly 3.7V). However, when power is outputted at 5V to charge devices, there are losses due to voltage conversion and circuit inefficiencies. This conversion can reduce the usable capacity significantly. Efficiency Loss: Typically, power banks lose approximately 30-40% of energy during the charging and conversion processes, so the delivered capacity is less than advertised. If your power bank doesn't seem to provide its expected performance, ensure proper usage (e.g., using compatible devices and cables), as circuit efficiency and usage patterns can significantly impact the perceived battery capacity.

  Answered 8 months ago by Anker Team

  
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Q: QuestionDoes this work for an Android Samsung cell phone

Asked 11 months ago by Cathy.

• A:Answer Yes

  Answered 1 month ago by AnkitKVerified Purchase

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Q: QuestionCan I charge my phone using a c to c cord with this power bank?

Asked 1 year ago by Audrey.

• A:Answer Yes, and it comes with a cord for you to do so.

  Answered 1 year ago by RedMageVerified Purchase

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Q: QuestionCan this product charge a Lenovo Ideapad Slim 7 Pro. If so, is it through the USB C? Thanks, Ron

Asked 1 year ago by RonK.

• A:Answer Yes, the Anker Power Bank (24000mAh, 65W, 3-Port) can charge your Lenovo Ideapad Slim 7 Pro if the laptop supports USB-C charging (up to 65W). Charging is done via the USB-C port, as it supports Power Delivery (PD) with an output of up to 65W. Make sure to confirm your laptop's charging specifications to ensure compatibility.

  Answered 10 months ago by Anker Team

  
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Q: QuestionCan this be used to charge a Lenovo ThinkPad T480 after being unplugged and internal batteries are low. Looking to extend battery capacity after being unplugged for a while.

Asked 1 year ago by Anonymous.

• A:Answer This is going to greatly depend on your ThinkPad T480 laptops configuration and what you are doing on it. The charging spec on the T480 lists 45W to 65W for the included charger depending on configuration. This battery bank has a max output of 65W however only 45W max on one of the USB C ports and 20W max on the other, so as long as your not pushing the laptop as hard as it possibly can go during this time, this battery bank should be able to extend your time away from an outlet just fine. By how long compared to just the internal battery of the laptop is again going to depend on the configuration of your T480.

  Answered 1 year ago by RedMageVerified Purchase

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Q: QuestionCan it fully charge a Asus Zenbook 14 OLED (UX3402)? If not for how long will it power an Asus Zenbook 14 OLED (UX3402)?

Asked 1 year ago by RobbieGA.

• A:Answer Should be enough to get you about half a charge I think. The macbook pro has a 56Wh battery, the Zenbook 14 has a 75Wh battery. This battery pack can charge the macbook up to about 90% so you should be able to get a few extra hours off it.

  Answered 1 year ago by RedMageVerified Purchase

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Q: QuestionIs this power bank air travel compliant?

Asked 1 year ago by 24DC2.

• A:Answer Yes, according to current restrictions this falls under the 100Wh max battery capacity for carry on devices.

  Answered 1 year ago by RedMageVerified Purchase

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Q: QuestionIs this able to recharge an Apple Vision Pro external battery pack?

Asked 1 year ago by MaGoo.

• A:Answer The AVP charges with a 30W charger, this can output 45W on one of the USB C ports, will charge it just fine.

  Answered 1 year ago by RedMageVerified Purchase

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Q: QuestionDoes it come charged in the box?

Asked 1 year ago by Anonymous.

• A:Answer Yes this Anker 535 Power battery is charged at 50% out of the box. Therefore, you can try it out in the store and see if it works for your devices. There is one trick with this device. I'm finding that it can only charge 1 device at a time if you have it plugged in he wall socket. This is because it is focused on charging up first it won't pass through the power to charge the other devices. The only way to charge up 2 or 3 devices plug out the anker 535 from the wall. if you want to charge up the anker and all 3 devices at the same time you will need the anker 747

  Answered 7 months ago by AnonymousVerified Purchase

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