Questions & Answers
- Model:
- A1222H11-1
- |
- SKU:
- 6375631
Q: QuestionWhat is the button on the side for? Explain the 4 lights
Asked by CRuelas.
- A:Answer I have the iphone version. The lights indicate the level of charge the unit holds. Each light represents 25% of charge. For example 2 lights illuminated means the unit holds a 50% charge. When the unit is charging one of the lights will blink. When 25% charged the first light will remain on and the second light will start to blink, etc. They will light one at a time during charge until all lights are on indicating a full charge. Once full charge is reached all the lights will go dark and the unit can be removed from the charge cord. The button has two purposes. When the unit is first plugged into the iPhone you will need to push the button to have the unit begin charging the phone. Any time you push the button the charge lights will illuminate to show you how much charge is left in the unit.
Answered by Dsas
Q: QuestionHow do you charge the portable charger?
Asked by Charging.
- A:Answer There is one lightning input port on this power bank. You can use one USB-A to lightning cable and plug the lightning connector into the power bank to recharge it. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionWhat are the dimensions of this charger?
Asked by Jon.
- A:Answer 5 3/4” Long, 2.5” wide, 1/2” thick
Answered by TaylorGal
Q: QuestionWill this charge my MacBook Air (2020)? *USB-C
Asked by Sami.
- A:Answer No, this item can't charge a MacBook Air (2020). You can refer to the two models below: 1. https://www.bestbuy.com/site/anker-powercore-metro-20000-mah-pd-portable-charger-for-most-usb-enabled-devices-black/6405177.p?skuId=6405177; 2. https://www.bestbuy.com/site/anker-powercore-26800-mah-portable-charger-for-most-usb-devices-black/6377110.p?skuId=6377110. The second one would charge it faster than the first one. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionHow long does it take to fully charge it? How Do I know when it's fully charged? Do the blue lights stop blinking and stay solid?
Asked by Biker.
- A:Answer It takes 5.5 hours to fully charge this power bank using a 5V/2.4A wall charger. The remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the powercore is fully charged. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionHow many charges will it do on an iPhone 6? Would it last for a ten day trip before charging the charger?
Asked by Willy.
- A:Answer Thank you for letting us know about this issue. This item can give 3~4 charges for an iPhone 6. Please do let me know if you have any other questions.
Answered by Anker Team

Q: QuestionDoes this work with iPad Air 3rd gen?
Asked by Adh.
- A:Answer Yes. This will definitely work for iPad Air 3rd gen.
Answered by Anker Team

Q: QuestionDoes this charger only charge apple products?
Asked by Ari.
- A:Answer Yes. But adapter is available so you can charge both.
Answered by Suzegal
Q: Questiondoes this product come with a charging cable to charge the actual product itself? (How do i charge it??)
Asked by Accessories.
- A:Answer No charge cable included. Use your current Apple lightning charge cable to charge this product.
Answered by Chris
Q: Questiondoes this power bank have a USB port so i can charge a second device from it?
Asked by nathan.
- A:Answer The power bank doesn't have a USB port, it can charge one device only. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionIs this charger compatible with the iPhone 12? since the usb wire is different from the other iPhone usbs.
Asked by iPhone.
- A:Answer Yes it works
Answered by Gabrielemy
Q: QuestionI see that there is a built in cord on the device and what looks like a usbc port, is there also a usb port?
Asked by crystall.
- A:Answer yes
Answered by coco1976
Q: QuestionWill this work with the new iphone 12 pro?
Asked by Doug.
- A:Answer It charges my iPhone 11 Pro max
Answered by Crimeboss101
Q: QuestionThe lightning port (male) broke off. Is there a way to fix this problem? At this point, the charger is a paper weight.
Asked by Shan.
- A:Answer Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Answered by Anker Team

Q: QuestionWill this charge a iPhone XsMax
Asked by Anonymous.
- A:Answer Yes. We charged my iPhone X four times from zero with no problem.
Answered by Lightning01
Q: QuestionWill this charger work for an iPhone SE 2020?
Asked by Mary.
- A:Answer It should as long as it has a lightning connector port.
Answered by servin67
Q: QuestionWill this product charge an IPhone 7?
Asked by AM.
- A:Answer Yes - this charger has a lightening cable attached.
Answered by TheDad
Q: Questionwill this charge Lenovo Yoga laptop
Asked by Anonymous.
- A:Answer This item can't charge the Lenovo Yoga laptop. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionWill this device charge an apple watch
Asked by curt.
- A:Answer The input port is only lighting cable ready. I imagine if you use a usb to lighting you would be able to charge it with your watch cable but there are better chargers out there that have a built in charge pad for Apple Watch.
Answered by Lightning01
Q: QuestionIs this compatible with charging an iPhone 6s?
Asked by Tily.
- A:Answer Yes
Answered by Busymom
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