“The lightning port (male) broke off. Is there a way to fix this problem? At this point, the charger is a paper weight.”
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Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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