Questions & Answers

Q: QuestionDo I need a different adapter and a also a different wire to connect to iPhone

Asked 2 years ago by Manny.

Q: QuestionPower bank is fully charged but not charging my iphone12. What can I do?

Asked 2 years ago by Reese.

Q: QuestionHello, can you charge the power pack with a normal USB cord or does it have to be the micro cord only?

Asked 2 years ago by DAK.

• A:Answer I've charges it with a normal USB. Micro tends to be faster.

  Answered 2 years ago by PaulaM

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Q: QuestionIs there a power on/off button on the Anker Series 3

Asked 3 years ago by Detothep.

• A:Answer No, it will charge until its full

  Answered 2 years ago by kginobVerified Purchase

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Q: QuestionHow do I know my Anker Series 3 is charging.

Asked 3 years ago by Detothep.

Q: QuestionI wanted to try to use the battery before my honeymoon and I'm glad I did. The battery would not fully charge my phone over a 9 hour period. The phone was on but not in use as I was sleeping. What do I do? Exchange, Return, Different charging cord?? Help

Asked 3 years ago by IncompletePhoneCharge.

Q: QuestionHow do you turn it off

Asked 4 years ago by Anonymous.

• A:Answer You don’t, it will eventually die. After awhile if your not charging anything the lights that indicate how much power is left will shut off.

  Answered 4 years ago by ChopperVerified Purchase

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Q: QuestionIs it normal for the unit to make a buzzing sound when charging it?

Asked 4 years ago by H.

• A:Answer Does not make any sound when charging, mine stop charging afyer 2 werks of purchased

  Answered 4 years ago by MARDOU

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Q: QuestionCan it charge iPhone 13.

Asked 4 years ago by Anonymous.

• A:Answer Yes it can Not fast charge.

  Answered 4 years ago by FrankTheTank

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Q: Questionwill this work on an iPhone 13

Asked 4 years ago by Anonymous.

• A:Answer Yess it will

  Answered 3 years ago by LuisAngelVerified Purchase

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Q: QuestionIs there a 5v 1 amp charging port?

Asked 4 years ago by gjc.

• A:Answer There is no 5V 1A charging port. Output: 5V ⎓ 2.4A Total Output：5V ⎓ 3A input: One Micro USB port: 5V=2A One USB-C port: 5V=2A

  Answered 4 years ago by Anker Team

  
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Q: QuestionCan this be used to charge Nintendo Switch?

Asked 4 years ago by Bunneyshoney.

• A:Answer Yes it can! If you have a portable Nintendo switch cable you can absolutely charge your Nintendo! That’s why I got it , it charges mine and my brothers Nintendo at the same time! Very useful on our trips!

  Answered 4 years ago by MightyVerified Purchase

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Q: QuestionHow long will the charger stay fully charged? Also, can you leave it plugged in after it is fully charged?

Asked 4 years ago by Charlie.

• A:Answer I don’t know how long it will stay charged. I usually drain it through charging devices. I suppose you could leave it plugged in once it’s charged, but I unplug it as soon as it’s fully charged.

  Answered 4 years ago by Hikerman

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Q: QuestionIs the charger waterproof of resistant

Asked 4 years ago by Max.

• A:Answer I’m not totally sure but I would guess no. There are too many openings for USB plugins, etc.

  Answered 4 years ago by ChopperVerified Purchase

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Q: QuestionIs it magnetic

Asked 4 years ago by Josh.

• A:Answer No it’s not, fjord charging only

  Answered 3 years ago by LilsavageVerified Purchase

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Q: QuestionHow do you know if it’s charging? The powercore

Asked 4 years ago by Rosemerc.

• A:Answer There are 4 small LED lights that blink as it recharged.

  Answered 4 years ago by PenguinMom

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Q: QuestionCan this charger be used with a Sony HDR-CX405 camcorder.

Asked 4 years ago by Bsharp42.

• A:Answer Sorry, we don't have a Sony HDR-CX405 camcorder to test. Two Standard Output(USB A port): 5V ⎓ 2.4A Total Output: 5V ⎓ 3A Please confirm if the port and power are suitable for Sony. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.

  Answered 4 years ago by Anker Team

  
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Q: QuestionCan you leave it plugged into the outlet

Asked 4 years ago by Anonymous.

• A:Answer yes, it turns itself off when it is full

  Answered 4 years ago by Matthew

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Q: QuestionWhy doesn’t the usb-c port charge my iPhone 12?

Asked 4 years ago by Tdasking.

• A:Answer USB C is an inlet, meaning you charge the battery pack with the USB C side.

  Answered 4 years ago by JoeBagodoughnutsVerified Purchase

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