Questions & Answers

Q: QuestionIs the battery compatible with off-grid adventures?

• A:Answer This battery is perfect for off-grid adventures or emergencies, so it will suit your needs.

Q: QuestionWhat is the battery's rated wattage?

• A:Answer The rated continuous wattage of the battery is 1800 watts.

Q: QuestionWhat is the maximum output amperage of the battery?

• A:Answer The maximum output amperage of the battery is 2.4 amperes.

Q: QuestionWhat are the dimensions of the battery?

• A:Answer The battery dimensions are 12.72 inches in height, 7.68 inches in width, and 7.83 inches in length.

Q: QuestionIs the Anker Solix BP1000X Expansion Battery also compatible with the C1000 unit or only the C1000X unit?

Asked 1 year ago by ParkeyFC14.

• A:Answer Yes. According to Anker customer service the BP1000X will work with the C1000. Customer service explained to me that the only difference between the X and non X is its colorway. The BP1000X is darker gray like the C1000X power station unit, and the BP1000 (not sold at Bestbuy only on Ankers website) is light gray like the C1000 power station unit. So if you don’t mind having the BP1000X not match the lighter color of your C1000 than you are good to go because they are compatible. Not sure why the Anker team here on Bestbuy answered it wrong and said that it is not. Again, it is, as per Anker’s own customer service.

  Answered 1 year ago by Maxpower

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Q: QuestionI need to know if the interface cord for connecting the two power supplies together is included with the extra battery?

Asked 1 year ago by Owls.

• A:Answer Dear Retmtrmdc, Yes, the interface cord for connecting the two power supplies is included in the package with the extra battery. If you have any other questions, feel free to let us know!

  Answered 1 year ago by Anker Team

  
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Q: QuestionHow long will this power a 100 watt light bulb?

Asked 1 year ago by WinBap.

• A:Answer Dear customer, thank you for your interest in our products. Know that the battery capacity increases to 2112Wh after connecting the BP1000X to the C1000X. This setup can last around 19 hours to run a 100 watt light bulb.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan I connect a solar panel to this expansion battery??? . How many voltage and amperage in ???

Asked 3 months ago by Surfista.

• A:Answer Thank you for your interest in our product. Unfortunately, the expansion battery can only be charged and discharged through the main unit, the C1000, and cannot be charged directly via solar panels. If you need further assistance, please feel free to contact Anker Solix Support at +1 (800) 988-554 or via email at [email protected].

  Answered 2 months ago by Anker Team

  
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Q: QuestionWhat Anker Solix products is it compatible and not compatible with?

Asked 6 months ago by Jl.

• A:Answer Thank you for your interest in our products. The BP1000 is only compatible with the C1000X and is not compatible with other devices. If you need further assistance, please feel free to contact us at +1 (800) 988-5541 or via email at [email protected]. We're here to help!

  Answered 3 months ago by Anker Team

  
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Q: QuestionCan this power a portable air conditioner that requires 12.4 Amperes and 115 volts

Asked 8 months ago by Kimo.

• A:Answer No. This is only an expansion battery for the C1000 or C1000X. It cannot power anything on its own. A C1000 may not be able to power the air conditioner either. Your AC consumes just under 1400 watts, but there is no indication as to whether or not this is a peak power draw (such as, when the AC is first turned on and there is an inrush of current), or continuously after turn on (in which there might be a higher output peak that exceeds the rating of the C1000). The best way to find out is to use a Kill-A-Watt energy meter on your AC to see how much power it uses, both at startup and while running. Even so, if the wattage is continuous, the 1056 Wh rating would only run the AC for about 45 minutes on the C1000 alone, or 90 minutes by adding the BP1000 expansion battery. At that price you could get a gas generator for less money.

  Answered 8 months ago by C1000owner

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Q: QuestionDoes this come with a weather resistant bag?

Asked 1 year ago by AmanPTown.

• A:Answer Dear customer, I am sorry to inform you that the BP1000X Expansion Battery does not come with a weather-resistant bag.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan this be recharged with a generator? Specifically a Honda EU2000i.

Asked 11 months ago by Solo.

• A:Answer It cannot be recharged on its own with the Honda generator, but if it is connected to its parent power station, it can be recharged just like the parent power station can. I have three Ankeer Solix power stations, and all of them get recharged from a generator without issue when I am off grid

  Answered 9 months ago by Anonymous

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Q: QuestionHow Long Is The Solar Charging Line?

Asked 1 year ago by RichardH.

• A:Answer Dear customer, thank you for your question! If you purchase our C1000X power station along with the solar panel, we include a 0.5-meter MC4 to XT60 adapter cable and a 3-meter solar extension cable, giving you a total length of 3.5 meters for solar charging. A soft reminder that there is no solar charging cable that comes with a separate expansion battery.

  Answered 1 year ago by Anker Team

  
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