“I just purchased the back ups 1500 (BN1500M2) unit on April 4 of this year. Went away for 2 weeks and upon arriving back the unit does not turn on”
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If you have it plugged in and the green light is on it should work. If the green light is not on and your outlet is good it may be that you had some kind of power surge that killed it. This is a surge protector. If something too big goes through it , it will be sacrificed to protect your equipment from being burned out. I had to replace a smaller unit a month ago because a lightening strike near by ran through the internet able , then the APC. The APC was killed but my computer and other equipment was spared.
Sorry, there was a problem. Please try again later.Thank you for your inquiry with our BN1500M2 UPS, Bob. For concerns like this, you may attempt to cold start the UPS by connecting/installing the battery properly and leave it unplugged from the wall and then press the power button until you hear a long beep then release it. You may also refer to https://www.apc.com/ca/en/faqs/FA158815/ for more details.
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