4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Questions & Answers

$316.99
Page Showing 1-20 of 26 questions
  • QuestionDoes the UPS have a battery backup?

    • Answer This gaming UPS protects and powers your gaming station. It is tailored for gamers with its sleek modern design, functional lighting, USB access, pure sinewave output, and additional great features.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the UPS's weight?

    • Answer The product weight is 25.35 pounds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the dimensions of the UPS?

    • Answer The UPS has a width of 4 1/10 inches, a length of 16 1/10 inches, and a height of 11 1/2 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there any surge outlets on the UPS?

    • Answer This model has four surge outlets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there USB charging ports on this gaming device?

    • Answer Yes, there are three USB charging ports on this device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this gaming product have an LCD display?

    • Answer Yes, this gaming product has an interactive LCD display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many total outlets does this gaming product have?

    • Answer This gaming product has 10 total outlets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this product certified by Energy Star?

    • Answer Yes, this product is certified by Energy Star.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the joule rating for this product?

    • Answer The joule rating for this product is 1080 joules.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of warranty comes with this product?

    • Answer This product comes with a 3 year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have surge protection?

    • Answer Yes, this device has surge protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does this UPS enhance my gaming experience?

    Asked by Gears.

    • Answer Your gaming equipment will never stall or stop working from an electricity glitch, surge or blackout. Your equipment will continue to work. Your equipment will always receive the proper voltage also.

      Answered by Maxx

  • QuestionHow long can this ups last with 2 modems running.

    Asked by Bill.

    • Answer Thank you for taking time to provide feedback about our BGM1500B-US unit. The runtime time will depend on actual consumption of Modems. Typically the are around 10 to 20 watts but may be higher depending on model. The unit power meter will not be able to detect load below 90 watts so UPS prediction may be a bit off but I would be around 2 - 3 hours. A 90 watt load will last approximately 1 hour 24 mins but this will also depend on environment and age of battery The runtime graph of BGM1500B-US is currently unavailable but should be similar to this runtime graph of the BGM1500-US which is the white version of the unit see link below https://www.se.com/us/en/products-runtime-graph/BGM1500-US/apc-backups-pro-for-gaming-1500va-900w-tower-120v-10x-nema-515r-outlets-rgb-lights-pure-sine-wave-arctic-white/ You can view runtime information on product page of unit as well https://www.se.com/us/en/product/BGM1500-US/apc-backups-pro-for-gaming-1500va-900w-tower-120v-10x-nema-515r-outlets-rgb-lights-pure-sine-wave-arctic-white/?filter=business-3-critical-power-cooling-and-racks&selectedNodeId=27590292604 If you have other questions We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST

      Answered by APCProductSupport

  • QuestionHow many batteries and battery voltage ?

    Asked by JefferyC.

    • Answer This UPS Model (BGM1500B-US) contains one battery cartridge. The APCRBC163 battery cartridge contains one (1) battery. Details: Quantity: 1 battery Battery type: Sealed Lead‑Acid (VRLA) Rating: 12V, 9.4Ah Form factor: Enclosed APC Replacement Battery Cartridge (RBC) If you need additional assistance/ questions, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST

      Answered by APCProductSupport

  • QuestionIf this has an audible alarm that goes off when in use, can it be set not to sound?

    Asked by Will.

    • Answer Thank you for taking the time to provide feedback about our BGM1500-US UPS. You can mute the alarms by pressing Mute button for 2 seconds. See page 7 of user guide https://download.schneider-electric.com/files?p_Doc_Ref=SPD_BU-UM-990-6266_EN&p_enDocType=User+guide&p_File_Name=BU+UM+990-6266C+EN.pdf. If you have questions at your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionHow can I go about ordering a replacement battery for the "1500VA, 120V APC Back-UPS Pro"? I bought one in 2021 and have never had any issues with it until now. Just wondering where can I buy only the replacement battery?

    Asked by Vic.

    • Answer For the Back UPS Model BGM1500BUS, you may visit our website for the replacement battery. You may also place an order through our website for just the replacement battery itself. https://www.se.com/us/en/product/BGM1500B-US/apc-backups-pro-for-gaming-1500va-900w-tower-120v-10x-nema-515r-outlets-rgb-lights-pure-sine-wave-midnight-black/ If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.

      Answered by APCProductSupport

  • QuestionHow long will it provide power to a modem and separate router when they’re the only devices active in case of a power outage?

    Asked by Charlie.

    • Answer Thank you for taking time to provide feedback about our BGM1500BUS unit. Most common low powered routers and modems would consume 10 to 24 watts. But there are some that may use more depending on model check Modem and routers voltage and amperage requirements to see how much they can draw Volts * Amps =Watts i.e 12Volts * 2 amps = 24 watts Since Load is less than 10% the UPS may not report runtime properly but assuming that router and modem is at 90 watts which I see as 1h 14min if lower UPS may not predict it properly but will be a little longer since we have to consider efficiency. Currently Runtime for BGM1500BUS is currently unavailable but use a similar UPS BN1500M2 for comparison it should be slightly similar but wait for data to be available soon for the unit while we update website. See "Run time for load " and enter wattage at BN1500M2's product page https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/ Runtime will also vary depending on efficiency, load and battery capacity. Typical life span of batteries is 3-5 years and will degrade depending on temperature and charge discharge rate (approximately 200 cycles on Sealed lead acid batteries) Data on product page is based on brand new APC batteries and brand new UPS. If you have other questions we offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionIf I purchase this device from bestbuy or Amazon will the warranty be honored? Thanks

    Asked by LarryM.

    • Answer Thank you for taking the time to provide feedback about our UPS. This UPS would come with a 3 year warranty as long it is purchased from Authorized reseller Amazon and Best Buy are, but make sure when you are purchasing UPS online directly purchase from from Amazon not a 3rd party vendor who may be selling refurbished units. You can check warranty of UPS by checking this link and providing serial number https://www.se.com/us/en/work/support/product-support/ups-factory-warranty-information/ If warranty information is unavailable, we offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport

  • QuestionCan I plug in the stereo amplifier to this ?

    Asked by Aaron.

    • Answer APC's Back-UPS product lines are designed for use with computer type loads. There are certain equipment we do not recommend like motor loads. You may want to check our FAQ here - https://www.se.com/us/en/faqs/FA158851/ If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST

      Answered by APCProductSupport

  • QuestionCan you plug a boiler pump in permanently and the device kick on and off with power interruption

    Asked by Anonymous.

    • Answer Thank you for taking time to provide feedback about our BGM1500B-US unit. Although the UPS has a pure sinewave Typically it is not recommended to run motorized load on a UPS which is made for Computer and Networking type of load unless it is oversized to accommodate in rush current. If you have other questions We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.

      Answered by APCProductSupport