Questions & Answers

Q: QuestionCan I buy the phone without a carrier because I am buying it as a gift for someone?

Asked 5 years ago by MBilal.

• A:Answer Unfortunately Best Buy no longer sells unlocked tomorrow iPhones besides the SE (Gen 2).

  Answered 5 years ago by GioN

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Q: QuestionIs the Verizon model factory unlocked?

Asked 5 years ago by Anthony.

This question was asked about the related product: Apple - iPhone 12 Pro 5G 128GB - Graphite (Verizon)

• A:Answer Verizon phones are automatically unlocked after 60 days.

  Answered 5 years ago by ToreyC

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Q: QuestionWill you help with the set up of the phone once purchaed ?

Asked 4 years ago by Eddie.

This question was asked about the related product: Apple - iPhone 12 Pro 5G 128GB - Graphite (Verizon)

• A:Answer Guys at Best Buy set everything up while I waited. Transferred all data, photos and address book. Easy Peasy.

  Answered 4 years ago by Great

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Q: QuestionWhen will it be available for purchase?

Asked 5 years ago by FPN.

This question was asked about the related product: Apple - iPhone 12 Pro 5G 128GB - Graphite (Verizon)

• A:Answer Available For Purchase/Pre-Order 1) iPhone 12 & 12 Pro -> 10/16/2020 2) iPhone 12 Mini & 12 Pro Max -> 11/6/2020 Available For Pickup 1) iPhone 12 & 12 Pro -> 10/23/2020 2) iPhone 12 Mini & 12 Pro Max -> 11/13/2020

  Answered 5 years ago by John

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Q: QuestionWhat are the dimensions of the iphone 12 pro?

Asked 5 years ago by bob.

This question was asked about the related product: Apple - iPhone 12 Pro 5G 128GB - Graphite (Verizon)

• A:Answer Height: 5.78-inches (146.7mm) Width: 2.82-inches (71.5mm) Depth: 0.29-inch (7.4mm) Weight: 6.66 ounces (189 grams)

  Answered 5 years ago by Apple Inc.

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Q: Questionwill you guys have these phones in stores on Friday the 23rd?

Asked 5 years ago by Matt.

• A:Answer More then likely they do but to be on the safe side call them the day ur showing up and make sure they do because the iPhone 12 is selling pretty fast

  Answered 5 years ago by Dylan

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Q: QuestionI phone 12 pro 128 GB we have unlocked Thx

Asked 4 years ago by Dalal.

Q: QuestionI have an iPhone 6 and I want to buy either an iPhone 12 or 13. When does the 13 come out? Will the iPhone 12 go down in price? I usually pre-pay each month with Verizon, so what happens if I upgrade? Do I prepay each month?

Asked 4 years ago by DottieTea.

Q: QuestionHow can I pay with my debit card cus i ain’t in any cellular plan

Asked 4 years ago by Anonymous.

• A:Answer You have to go in store to buy phone outright. I believe you have to have a plan with a phone Carrier as well

  Answered 4 years ago by GarrettHarstine

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Q: QuestionWhat are the differences between the i phone 12 regular and the i phone 12 pro ? what are any different specs or advantages of one vs the other and so what is gained or lost by choosing one over the other?

Asked 4 years ago by John.

• A:Answer Mainly the camera - which is much more sophisticated on the pro. If you use your phone to take a lot of pictures, particularly in low light, its better.

  Answered 4 years ago by ARRA

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Q: Questionwhat are the common charging equipment supplied with the purchase?

Asked 4 years ago by exhusker87.

• A:Answer Apple only provides a charging cable with the new phones. You will need to purchase the wall charging adapter separately. Be aware pre iPhone wall chargers do not work with the new cable.

  Answered 4 years ago by GrandpaVerified Purchase

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Q: QuestionI have a iphone X now with verizon. i need a iphone pro as upgrade. Can i do that? any discount? Thanks

Asked 4 years ago by ramesh.

Q: Questionif i am on straight talk. can i buy any of these carriers and put my sim card in it to work?

Asked 4 years ago by fj.

• A:Answer No, this iPhone is not unlocked. Check with your carrier for their unlocking policy.

  Answered 4 years ago by Apple Inc.

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Q: QuestionI have a verizon prepaid account but interested in buying a Iphone 12 pro max. Can I just buy the iphone outright?

Asked 4 years ago by Titan.

• A:Answer Yes you can. Great buy!

  Answered 4 years ago by Trae3

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Q: Questionhow much is the iPhone 12 pro in total?

Asked 4 years ago by Luciana.

• A:Answer Approximately $1000

  Answered 4 years ago by Refrigerator

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Q: QuestionCan i trade in my old phone?

Asked 4 years ago by Ceil.

This question was asked about the related product: Apple - iPhone 12 Pro 5G 128GB - Silver (Verizon)

• A:Answer Check out the trade-in portal on BestBuy.com for information on trade-in value (https://www.bestbuy.com/tradein)

  Answered 4 years ago by Apple Inc.

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Q: Questiondoes best buy offer tradeinn on new iPhones?

Asked 4 years ago by cc.

• A:Answer Check out the trade-in portal on BestBuy.com for information on trade-in value (https://www.bestbuy.com/tradein)

  Answered 4 years ago by Apple Inc.

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Q: Questionthe service will already be on the phone when it arrives ? and will the bill for the service be mailed and i pay it then ?

Asked 4 years ago by day.

• A:Answer It usually have service when you get your phone. And bill or payment world should show on your next billing cycle

  Answered 4 years ago by Lufaxi33Verified Purchase

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Q: QuestionCan I trade in several older phones (iPhone 8+) and get credit on a single purchase of an iPhone 12?

Asked 4 years ago by Trade.

• A:Answer Check out the trade-in portal on BestBuy.com for information on trade-in value (https://www.bestbuy.com/tradein)

  Answered 4 years ago by Apple Inc.

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