Questions & Answers

Q: QuestionWill a locked TMobile phone work with metro since they're part of the same network?

Asked 4 years ago by Liz.

• A:Answer Nope, u can bring it to Metro pay $35 and they will try to get to work with metro, hit or miss thing, they wont charge u if they cant get it to work with metro.

  Answered 3 years ago by Halford

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Q: QuestionHow can I buy iPhone 13 pro max unlocked

Asked 4 years ago by Haque.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer Haque, There is an option for unlock phone when you choose carrier for your phone

  Answered 4 years ago by Vutheresa8

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Q: QuestionWhat’s the rebate on iPhone 8?

Asked 4 years ago by Chelsea.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Gold (T-Mobile)

• A:Answer I have an iPhone 8 Plus in excellent condition. No drops, no water. Has been in Lifeproof case since purchased. What is trade in value towards iPhone 13 pro or max ?

  Answered 3 years ago by Kathy

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Q: QuestionWhy does it say 60 hertz for the refresh rate when it's supposed to be 120???

Asked 4 years ago by SLee.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer It doesn't. It says 60hz for video recording, it doesn't say anything about the screen refresh rate

  Answered 4 years ago by Mjones

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Q: QuestionIf this phone isn't unlocked, how can it be unlocked if my carrier is T-Mobile and I'm paying the full price for this phone?

Asked 4 years ago by SLee.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer SLee, all my previous TMobile phones were all unlock after 3 months automatically

  Answered 4 years ago by Vutheresa8

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Q: QuestionI wanna buy 13 pro max silver t mobile but I wanna trade my iPhone 12 Pro Max fb 128

Asked 4 years ago by Juniortalent.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Silver (T-Mobile)

• A:Answer It's cool but best buy is the best place for you.

  Answered 4 years ago by PrimeFome

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Q: QuestionAny Idea of when preorder units are supposed to be in? Have not got an update on order status since Tuesday

Asked 4 years ago by UnhappyCamper.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer Well, for me who hasn't bought it yet, it says shipping date by oct 15, but it might be out of stock so they're doing a backorder. You might have to wait which is pain.

  Answered 4 years ago by SLee

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Q: QuestionWhen will u restock in store??

Asked 4 years ago by Jazzy.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Silver (T-Mobile)

• A:Answer Usually take 1 week if order online

  Answered 3 years ago by Justin

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Q: QuestionCan I get money off if I trade in my iPhone 12 pro max

Asked 4 years ago by Anonymous.

• A:Answer Yes, if you are Under T-mobile or can switch to T-mobile at this time of writing

  Answered 3 years ago by revis

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Q: QuestionWhat if i purchased this phone using my t-mobile account from bestbuy to get 100$ off now. Will i be able to use any other carrier on this phone?

Asked 4 years ago by Steve.

• A:Answer Not at first, have to activated on tmobile and used it for few weeks, then ask for it to unlocked

  Answered 3 years ago by Halford

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Q: QuestionCan we purchase this device unlocked or is it locked to the carrier?

Asked 4 years ago by Staff.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Gold (T-Mobile)

• A:Answer From what I see this locked to a carrier you choose, If you order it from apple store, I think they have it unlocked.

  Answered 4 years ago by awesome

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Q: QuestionIs anyone also having trouble getting a text from Tmobile? Any solutions out there?

Asked 4 years ago by Quincy.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer Call *611 to contact T-Mobile directly, they're having a ton of issues with activations and the only way to get service is to call in and manually enable the phone's new activation.

  Answered 4 years ago by MrBoZiffer

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Q: QuestionIf I place the order, can I pick it up on September 24?

Asked 4 years ago by Diego.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer I was told by support you should be able to

  Answered 4 years ago by Anonymous

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Q: Questionim from egypt is this phone locked ?

Asked 4 years ago by sabry.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Gold (T-Mobile)

• A:Answer No

  Answered 3 years ago by Kathy

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Q: QuestionSprint phone

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer No t-mobile

  Answered 3 years ago by Destiny

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Q: QuestionWhen can be unlocked this device if is paid in full amount?

Asked 4 years ago by Khan2603.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer I believe it's 60 days for T-Mobile if it is fully paid off.

  Answered 4 years ago by MrBoZiffer

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Q: QuestionWhy isn't Verizon listed as a carrier option on purchase of new iPhne13 Pro Max?

Asked 4 years ago by Larry.

• A:Answer Not my carrier so I am not concerned

  Answered 3 years ago by iPhone2022

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Q: QuestionDo I need a credit card to finance a iPhone ?

Asked 3 years ago by IPhone.

This question was asked about the related product: Apple - iPhone 13 Pro Max 5G 128GB - Sierra Blue (T-Mobile)

• A:Answer Yes you do need one, Best Buy offer one with no interest for 12 or 18 months it depends on the phone price.

  Answered 3 years ago by EshlilVerified Purchase

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Q: QuestionWill this Alpine Green Phone work on the Spectrum network?

Asked 3 years ago by Disneytoonman.

• A:Answer If you purchase an unlocked one, yes! however bestbuy only sells these through carriers so there is no way of receiving one through them that would work for Spectrum, you can buy an unlocked one directly through apple that would work

  Answered 3 years ago by dorksquadca

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