A:AnswerDepends on whether you do a trade-in and shipping to store or a personal location. Store you must bring your device in order to pick up the new macbook. Personal location you'll get a shipping label from the shipping provider and drop it off at a local UPS or vendor. Just make sure you click the accurate boxes for the device you're trading in and then they will give you an estimate depending on the quality of what you traded.
A:AnswerApple's official store or website does not sell open boxes or returned products. It is sold by selecting the status of the goods purchased and returned at Best Buy.
A:AnswerOpen box items have been opened, some have been used. But all go through an inspection to ensure the contents are not damaged or missing. They are discounted based on the condition of the product. If the sheet squad agent feels as if the product should not be resold it will be taken off the shelf.
