Questions & Answers

Q: QuestionHow does the automated privacy shield work?

• A:Answer You can easily open or close the automated privacy shield directly from the Arlo Secure App to protect your privacy.

Q: QuestionHow clear is the night vision on this camera?

• A:Answer The camera's night vision provides black and white images and can see up to 25 feet in the dark.

Q: QuestionWhat is the field of view for this camera?

• A:Answer This camera has a 130-degree field of view.

Q: QuestionCan I store recorded videos on this camera?

• A:Answer This camera uses cloud storage for video recordings.

Q: QuestionDoes this camera offer two-way audio?

• A:Answer Yes, the camera has a built-in microphone and speaker that allows for noise-canceling two-way audio communication.

Q: QuestionDoes this need a base station??

Asked 10 months ago by Chris.

• A:Answer You can have base but mine does not use a base.

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionCan I access the camera and see the images on my cell phone if I am out of state?

Asked 11 months ago by Anonymous.

• A:Answer I have cameras all over my Illinois home and get video while i'm if Florida in the winter.

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionWill this connect to the hub

Asked 1 week ago by JDB6.

Q: QuestionCan this camera be used outside

Asked 1 month ago by WyzettaH.

• A:Answer You can use the Arlo Essential 2K Indoor Camera outside if it's in a protected, sheltered spot like under a porch or eave, away from direct rain, snow, and extreme temperatures, as it's not fully weatherproof like dedicated outdoor models

  Answered 6 days ago by Arlo Team

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Q: QuestionHow long is the power cord/cable for these indoor cameras?

Asked 2 months ago by Steven.

• A:Answer The standard power cord for the Arlo Essential Indoor Camera (2nd Generation) is approximately 6.5 feet (2 meters) long.

  Answered 1 month ago by Arlo Team

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Q: QuestionWhat is current fee for cloud storage?

Asked 3 months ago by Neighbor.

• A:Answer For information regarding the cost of Arlo Secure subscription plans, please visit the Arlo website.

  Answered 2 months ago by Arlo Team

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Q: QuestionCan you store footage to your phone or take pictures I'm looking to put in bedroom on a table probably and I need to store the footage

Asked 3 months ago by Anonymous.

• A:Answer Yes, with an Arlo subscription, you can always choose to download recorded events or pictures directly to your smart device.

  Answered 3 months ago by Arlo Team

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Q: QuestionCan I simply record feeds that are sent to my phone? Meaning, will the App allow me to record? If so, can I set a time period to detect motion then send to my phone so I can record from my phone?

Asked 5 months ago by wonder.

• A:Answer Yes to all the above. Review how online.

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionDoes this camera need WiFi

Asked 6 months ago by L.

• A:Answer Yes 2.4

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionDoes it support saving to a sd card and if yes will it still then save event videos to sd card without a subscription.

Asked 9 months ago by Getsum.

• A:Answer No SD card shot. Will record without subscription but no clud storage

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionAre you able to shut off all lights on this camera so there won't be any glaring LED lights? Are there any lights that can be seen on the unit when in night vision?

Asked 1 year ago by CoBuyer.

• A:Answer Indoor camera only has infured for night vision and outdoor charging spot light can me turned off in app.

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionIf you don't have a subscription, will the camera still save a short video clip in the library on the app for a week or some period of time? Or what kind of video clip do you get with no subscription?

Asked 1 year ago by COBuyer.

• A:Answer If you don't have the subscription think of this more as a security monitor than a video recorder. IE you cannot store anything.

  Answered 7 months ago by GamerGuy1981Verified Purchase

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Q: QuestionWill this work on a 5 ghz network ? Or only 2.4 ghz?

Asked 1 year ago by Wifi.

• A:Answer Only 2.4

  Answered 5 months ago by MikeSVerified Purchase

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Q: QuestionCan this camera work without a monthly plan? Just like a baby monitor? And two way voice?

Asked 1 year ago by Shelly.

• A:Answer Yes

  Answered 5 months ago by MikeSVerified Purchase

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