Questions & Answers

Q: QuestionAlready have 6 cameras and adding 3 more. Di I need anything else?

Asked 7 months ago by Anonymous.

• A:Answer The number of cameras supported on your Arlo account is unlimited. Please note you must also meet minimum requirements with bandwidth use measured on a per-camera basis. Also, you can live stream up to fifteen (15) Arlo cameras at the same time on the Arlo Secure App, or five (5) on my.arlo.com, depending on your system setup.

  Answered 6 months ago by Arlo Team

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Q: QuestionHow much it cost the subscription?

Asked 7 months ago by Mit.

• A:Answer I went with the basic and it is $12.99/mo right now with discount. If you have older Arlo cameras with a base, you don't have to have a subscription, however, I opted for the subscription because there are many more features that I think are worth it. Arlo support is very good if you have more detailed questions, call them.

  Answered 5 months ago by YellowRoseVerified Purchase

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Q: QuestionWhat is the cost per month or year for the subscription for the camera system to operate?

Asked 7 months ago by Anonymous.

• A:Answer Arlo subscription cost varies depending on your needs. Refer to the Arlo website for specific details on pricing.

  Answered 6 months ago by Arlo Team

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Q: QuestionCan these cameras be hard wired or this model battery only?

Asked 7 months ago by Kkemp1.

• A:Answer The Arlo Essential XL 2nd Gen Outdoor Camera is battery-operated. However, you have the option to connect the Arlo Camera to a compatible 25' Outdoor Charging Cable or a compatible Arlo Solar Panel, both of which are sold separately.

  Answered 6 months ago by Arlo Team

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Q: QuestionDoes this cameras work on Wi-fi 5 G

Asked 7 months ago by Anonymous.

• A:Answer No, the 2nd Gen Arlo Essential XL Outdoor Camera is only compatible with 2.4 GHz connections.

  Answered 6 months ago by Arlo Team

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Q: QuestionMade in USA ?

Asked 1 year ago by 6121Mn.

• A:Answer Most Arlo Cameras are made either in Vietnam or Taiwan, please refer to your camera's packaging to confirm where your specific camera was made.

  Answered 1 year ago by Arlo Team

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Q: QuestionIs home internet required to use this outdoor camera or can it be used/setup using a smartphone w/wi-fi?

Asked 1 year ago by Anonymous.

• A:Answer The Arlo Essential XL 2 Outdoor Camera can connect to any 2.4 GHz network and requires 2 Mbps upload per camera

  Answered 1 year ago by Arlo Team

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Q: Questionhow do cameras attach to surfaces?

Asked 1 year ago by BaltimoreP.

• A:Answer bracket with 2 screws - very secure

  Answered 1 year ago by DKBinSC

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Q: QuestionAre batteried included or built in to these cameras?

Asked 1 year ago by adam.

• A:Answer built-in batteries

  Answered 1 year ago by DKBinSC

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Q: QuestionCan I see on my computer or laptop?

Asked 1 year ago by PopPop.

• A:Answer Yes you can view the live feed for free from your computer or laptop.

  Answered 7 months ago by Anonymous

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Q: QuestionI lost the mounting kit that came with the camera. Looking for a tried & true replacement kit recommendations.

Asked 1 year ago by JudyM.

• A:Answer Yes, you can purchase camera mount Item No. VMA1000-10000S.

  Answered 1 year ago by Arlo Team

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Q: QuestionWhat is the capture delay in between videos. Can you adjust it down to say 5 seconds or less? Also does it have a slot for mini ss card

Asked 1 year ago by Anonymous.

• A:Answer No, the Arlo Essential XL 2 Outdoor Camera does not have a slot for a mini SD card. The delay when detecting motion is minimal and dependent on other sources such as internet speed and distance from the Arlo Camera to the router.

  Answered 1 year ago by Arlo Team

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Q: QuestionCan the GeekGuys install this camera to my home 5GHZ wireless (making some technical adjustments to reduce the signal)? If not, which outdoor camera works with the 5GHZ?

Asked 1 year ago by Elia.

• A:Answer No, the Arlo Essential XL 2 Outdoor Camera is only compatible with 2.4 GHz connections. For compatibility with a 5 GHz network please refer to the Arlo Pro 5S.

  Answered 1 year ago by Arlo Team

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Q: QuestionHow long does the camera last once the battery is fully charged? Will it work with regular batteries?

Asked 1 year ago by Rich.

• A:Answer The battery on the Arlo Essential XL 2 Outdoor Camera can last up to 3 to 6 months on average usage. No, it will not work with regular batteries.

  Answered 1 year ago by Arlo Team

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Q: QuestionI can't find anywhere that notes if the Arlo XL camera will simply LIVE stream? Can you tap a cam in the app & watch live feed of wherever the cam is placed and working (I would get a sub to the service if I buy).

Asked 1 year ago by TBone.

• A:Answer yes, you can live stream thru the app.

  Answered 1 year ago by DKBinSC

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Q: QuestionDo these connect to 5k internet or is it just 2.4K?

Asked 1 year ago by Nana3.

• A:Answer The Arlo Essential XL 2nd Generation Camera connects to any 2.4 GHz WIFI connection

  Answered 1 year ago by Arlo Team

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Q: QuestionDoes this Arlo camera have audio recording as well as video?

Asked 1 year ago by Diana.

• A:Answer Yes, the Arlo Essential XL 2nd Generation camera can record both audio and video

  Answered 1 year ago by Arlo Team

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Q: QuestionCan this be added to my current arlo system? I don't have a base station, just three cameras Arlo - Pro 5S 2K.

Asked 1 year ago by Rod.

• A:Answer Yes if you use cloud storage.

  Answered 1 year ago by ThomasMVerified Purchase

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Q: QuestionCan this camera keep the siren, motion detection without a subscription

Asked 1 year ago by Dino.