Questions & Answers

Q: QuestionCan I have two sets of Arlo Pro 2 systems on the same wifi and home? I have one Arlo Pro 2 with 4 cameras and want to add 4 more cameras.

Asked 5 years ago by Hannah.

• A:Answer Yes, you may choose to add all cameras in one base station or install two base stations with 4 cameras each and be able to monitor them on the same Arlo account. Please ensure that your Arlo Smart subscription plan will support the total number of cameras in the account. Please check this article to learn more : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionDo you have to use the cloud? Do you have a monthly bill after you purchase these cameras?

Asked 5 years ago by Dawn.

• A:Answer Arlo Pro 2 camera comes with 7-day cloud recording, live streaming, 2-way audio, local storage, and activity zones on up to 5 cameras detailed here : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionHow good is the audio on this system

Asked 5 years ago by rafa.

• A:Answer Arlo Pro 2 system is equipped with microphone and speaker use to utilize the push to talk feature detailed here : https://kb.arlo.com/1004319/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIs this come with contract monthly bill?

Asked 5 years ago by Freecam.

• A:Answer No it does not.

  Answered 5 years ago by LrmlbmVerified Purchase

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Q: QuestionDoes is work with Android devices?

Asked 5 years ago by Sis.

• A:Answer Yes, it does. This article explains the minimum requirements needed in order to use the Arlo system : https://kb.arlo.com/000062043/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIs this arlo pro 2 wireless compatible with Android note 8, y can't it sync to my smartphone

Asked 5 years ago by Nikegolf.

• A:Answer The Arlo app is compatible to Android devices with Android version 5 or higher. To help you with the installation, please contact Arlo support at http://bit.ly/2Hx22a1. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questionwhat is the maximum number of cameras you can have on one system

Asked 5 years ago by Anonymous.

This question was asked about the related product: Arlo - Pro 2 6-Camera Indoor/Outdoor Wireless 1080p Security Camera System

• A:Answer I read on line in the reviews, that the max is 5 cameras that can be set-up on one system. That's why I didn't understand why they sell a package with 6 cameras. I haven't installed my Arlo cameras yet. I just purchased them a couple of weeks ago. I have to wait until I can purchase a newer upgraded phone to handle this security system. Here is the answer I found on-line: five Arlo cameras On the Arlo web client, you can stream simultaneously from a maximum of five Arlo cameras that are connected to a single SmartHub or base station. To start streaming a sixth camera, you must pause one of the active streams. https://www.google.com/search?q=how+many+arlo+cameras+can+you+have+on+one+system&rlz=1C1CHZL_enUS717US717&oq=how+many+arlo+cameras+can+you+have+on+one+system&aqs=chrome..69i57j0.30522j1j7&sourceid=chrome&ie=UTF-8

  Answered 5 years ago by GG777Verified Purchase

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Q: QuestionCan you get your notifications as alarms ? And how do you do it?

Asked 5 years ago by Anonymous.

• A:Answer If you are an Android user, you will have an option to customize your Arlo notification sound by going into your phone's Settings > Apps > Arlo > Notification > Sound. If what you meant is to enable the siren feature when a camera detects motion, please check this article for steps : https://kb.arlo.com/1145364/. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questioncan you save a video clip

Asked 5 years ago by Lefty.

• A:Answer Yes you can. You can also add a USB drive to the hub to record all clips locally.

  Answered 5 years ago by mssgVerified Purchase

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Q: QuestionAre alerts to my mobile phone distinct from other alerts (texts, updates, etc.)?

Asked 5 years ago by BBGGMM.

• A:Answer Should be able to set up dedicated notification sound for cameras that's different from other notifications. Otherwise, same notification sound...

  Answered 5 years ago by BearVerified Purchase

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Q: QuestionWhat is include in the package

Asked 5 years ago by Miri.

• A:Answer Base with ethernet cable. 2cameras with batteries and charging cords. Camera mounts. Quick start guide and window decal .

  Answered 5 years ago by RobertVerified Purchase

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Q: QuestionIs the 130 degree field of view horizontal or vertical?

Asked 5 years ago by Bob.

• A:Answer The 130 degrees field of view of the camera is its diagonal field of view detailed here : https://kb.arlo.com/000055577/. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questionpeople are talking about using a solar panel to keep the cameras charged. can anybody givr mr the information on a solar panel that works with these cameras?

Asked 5 years ago by alan.

This question was asked about the related product: Arlo - Pro 2 6-Camera Indoor/Outdoor Wireless 1080p Security Camera System

• A:Answer https://shop.arlo.com/accessories.pro.pro2/VMA4600-10000S.html

  Answered 5 years ago by MauiVerified Purchase

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Q: Questioni saw where you can have up to 5 cameras for free and there is a monthly fee for more. so if i buy a 6 camera package will i have to pay a monthly fee?

Asked 5 years ago by alan.

This question was asked about the related product: Arlo - Pro 2 6-Camera Indoor/Outdoor Wireless 1080p Security Camera System

• A:Answer No you would not have to pay a fee if you only add 5 cameras to your base station. I use my sixth camera and battery as a spare.

  Answered 5 years ago by TCDOVerified Purchase

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Q: QuestionI have a US flag mounted next to my front door, Will this trigger the camera all the time?

Asked 5 years ago by Phil.

• A:Answer Yes it will, also it will drain your battery quicker.

  Answered 5 years ago by ReggVerified Purchase

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Q: QuestionCan you program the camera's to more than one iPhone?

Asked 5 years ago by Bink66.

• A:Answer Yes ,you can

  Answered 5 years ago by YosbelVerified Purchase

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Q: QuestionCan these be used with Google Assistant?

Asked 5 years ago by Dimples.

• A:Answer Yes, as long as you have the Google Home app and add it to your house.

  Answered 5 years ago by Niko757

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Q: Questioncan you add the original arlo camera's to the pro 2 hub ?

Asked 5 years ago by henno.

• A:Answer The Arlo Wire-Free camera can work with any Arlo base station/SmartHub detailed here : https://kb.arlo.com/000062284/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionHow far will the motion sensor reach

Asked 5 years ago by Hunter.

• A:Answer I live on second floor and it picks up motion pretty far depends on how much light the camera is also picking up too. Too much light might not pick up motion

  Answered 5 years ago by Adri

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