Questions & Answers

Q: QuestionCan the Arlo3 be connected to my TV.

Asked 5 years ago by Nunie81.

• A:Answer Sorry, but the Arlo 3 system is designed to work on cellphones and PCs only. You could, however, save video files on a portable USB device from the SmartHub and then view them on your TV, provided you have a USB port.

  Answered 5 years ago by Plan9Shopper

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Q: QuestionIs each camera wifi or just the base? If just the base can it be hard wired to the router/modem? What is the distance range? I am wanting to make sure I won't have any connection issues.

Asked 5 years ago by MelP.

• A:Answer Each camera is connected to the base wirelessly. So the distance from the base is what you want to measure and it’s range for me is about 50 feet but that is through 2 big plaster walls. I could maybe go a little further but battery drains faster. What I found works the best is to buy a range extender and put in the middle of your house and then plug the base into there so your cameras are all evenly spaced.

  Answered 5 years ago by HotkarlVerified Purchase

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Q: QuestionWill it pick up a car at night going 55

Asked 5 years ago by Wonder.

• A:Answer Yes it all depends on how quickly you’ll get a notification about it . area of visibility and the area it’s faced towards are some factors . As well as your internet speeds and the type of router you’ll have can affect coverage .

  Answered 5 years ago by PryzmVerified Purchase

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Q: Questionwhat if you only have satellite internet? What are the limitations

Asked 5 years ago by Tom4.

This question was asked about the related product: Arlo - Pro 3 2-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System

• A:Answer There will be no limitations on the recording feature however, depending on the speed of your network you may have lag when streaming the live 2K.

  Answered 5 years ago by DanielVerified Purchase

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Q: QuestionWhat is the average battery life? Does the magnetic charging cord work with 120V power?

Asked 5 years ago by Kipster.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer Yes. Standard voltage

  Answered 5 years ago by KalmanVerified Purchase

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Q: QuestionHas the sound quality improved with Arlo 3 ?

Asked 5 years ago by sonny.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer If you compare the Arlo Pro 3 with Pro 2 camera, the Arlo Pro 3 camera has a full duplex audio with echo and noise cancellation which means you can have a clear conversation through your Arlo camera. While Arlo Pro 2 is half duplex only. Please check this article to learn more about their difference : https://kb.arlo.com/000062286/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIs a night vision in black-and-white or InColor

Asked 5 years ago by Anna.

• A:Answer Black and white. It captures NOTHING at night. Terrible camera system

  Answered 5 years ago by DavidsMomVerified Purchase

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Q: QuestionHow far can the camera be from the hub to operate? I would like to use in a detached metal shed, will the metal reduce the working distance between the hub and the camera?

Asked 5 years ago by distance2.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer You can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. For more information, visit: https://kb.arlo.com/35. ^KN

  Answered 5 years ago by ArloTeam

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Q: Questiondoes the pro 3 system come with the free 7 say icloud storage

Asked 5 years ago by Ken.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer No. Arlo Pro 3 comes with a free Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications.

  Answered 5 years ago by ArloTeam

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Q: QuestionIf I buy the Arlo 3 with 4 cameras, can I later upgrade to 6 cameras and still use the same base station?

Asked 5 years ago by Keith.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer You'll have to make sure you get the Pro 3 add on cameras.

  Answered 5 years ago by GilB12Verified Purchase

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Q: QuestionCan you split up the cameras? I would like to use 2 in my primary residence and 2 in my vacation home which is in another state.

Asked 5 years ago by PENN.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer The Pro3 cameras require a wireless connection to the SmartHub.

  Answered 5 years ago by ArloTeam

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Q: QuestionHow much is the subscription to use the cloud after the initial 3 months?

Asked 5 years ago by Ecp.

• A:Answer The pricing depends on the number of cameras you own and which service you purchase. Full information here: https://kb.arlo.com/88/

  Answered 5 years ago by ArloTeam

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Q: QuestionOne of our cameras will NOT hold charge. What can we do?

Asked 5 years ago by Anonymous.

• A:Answer Please contact our Support Team if you need further assistance https://www.arlo.com/en-us/support/contact.aspx

  Answered 5 years ago by ArloTeam

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Q: QuestionArlo Pro 3 with 6 Cameras came with the magnet base? or a different bracket?

Asked 5 years ago by Dan.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer It came with both

  Answered 5 years ago by KenGVerified Purchase

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Q: QuestionWhat is the distance pro 3 2 camera can get quality video? At Night?

Asked 5 years ago by Anonymous.

• A:Answer Good quality starts to become Compromised at about 40 feet to 50 feet at night time

  Answered 5 years ago by EricaVerified Purchase

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Q: QuestionWith the 6 cameras can I still add on the door bell camera/ringer?

Asked 5 years ago by John.

This question was asked about the related product: Arlo - Pro 3 6-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer Yes, you will have sepreate control of the door bell on the Arlo app.

  Answered 5 years ago by DougVerified Purchase

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Q: QuestionCan they cast to a tv via chromecast?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by EricaVerified Purchase

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Q: Questionwhat is the length of the outdoor charging power cord

Asked 5 years ago by Anonymous.

• A:Answer I have seen 8 and 24 ft cords for sale.

  Answered 5 years ago by SemperFidelis

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Q: QuestionHow far from the Smart Hub can the camera be mounted? I have a detached garage I would like to monitor.

Asked 5 years ago by Wtown.

This question was asked about the related product: Arlo - Pro 3 4-Camera Indoor/Outdoor Wire-Free 2K HDR Security Camera System - White

• A:Answer You can place your Arlo camera a maximum of 300 feet (90 meters) from the SmartHub or base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station.

  Answered 5 years ago by ArloTeam

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