Questions & Answers

Q: QuestionWhat is the maximum video resolution of this security camera?

• A:Answer The maximum video resolution of this security camera is 4K (2160p).

Q: QuestionDoes this security camera record audio?

• A:Answer Yes, this security camera records audio.

Q: QuestionDoes this security camera have night vision?

• A:Answer Yes, this security camera has night vision.

Q: QuestionCan these security cameras be used outdoors?

• A:Answer Yes, these security cameras can be used both indoors and outdoors.

Q: QuestionWhat is the widest field of view that this camera can capture?

• A:Answer This camera can capture a 180 degree field of view.

Q: QuestionDoes the security camera have motion detection?

• A:Answer Yes, the security camera has motion detection.

Q: QuestionIs there a monthley fee for Arlo? Is there a limit to the number of cameras per system?

Asked 7 months ago by Anonymous.

• A:Answer Great questions; and here are your options: 1) Arlo has no mandatory fees: You can use Arlo cameras without a subscription. They’ll still stream live video, send motion alerts, and store footage locally (if you have a base station with storage or use direct-to-device recording). 2) Arlo Secure subscription (optional):• Adds cloud recording, AI detection (people, vehicles, packages, animals), interactive notifications, and emergency response features. 3) Pricing is typically per camera or per household plan. For example, one-camera plans cost less, while unlimited-camera plans cost more but cover every device in your account. 4) Subscriptions are monthly or annual, depending on your preference. Annual plans typically come with a slight discount.

  Answered 6 months ago by judekatatumba

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Q: QuestionDoe these cameras do facial recognition?

Asked 4 days ago by 11Nascar.

• A:Answer Yes, the Arlo Ultra 3 (3rd Gen) features Person Recognition, which acts as facial recognition.

  Answered 2 days ago by Arlo Team

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Q: QuestionWhat is the range from the hub to the cameras assuming there are no obstructions in between them.

Asked 2 months ago by Javier.

Q: QuestionIs this hub compatible with previous generation arlo cameras that also required a hub to operate?

Asked 2 months ago by Javier.

• A:Answer I have older cameras from my dad's system hooked up fine to the new hub.

  Answered 1 month ago by JmystVerified Purchase

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Q: QuestionDoes this camera do video recording?

Asked 3 months ago by Edison.

• A:Answer Yes. 4K color or B&W in night vision mode. Video is very high quality & has great depth of field.

  Answered 3 months ago by MarkyVerified Purchase

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Q: Questionare these cameras dual band? 4g or 5g or both

Asked 3 months ago by Anonymous.

Q: QuestionWhy the battery is discharging so fast it only last a few days

Asked 4 months ago by Anonymous.

• A:Answer Try turning off the light & put your system in Standby when you are wandering around your property. I have been getting great battery mileage except when I keep everything active when we are busy around the property.

  Answered 3 months ago by MarkyVerified Purchase

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Q: QuestionWhat hub come with the 4k cameras since there are two. Look for model number.

Asked 4 months ago by Jimmy.

Q: QuestionAre these cameras Apple HomeKit compatible?

Asked 5 months ago by ciderndonuts.

• A:Answer Yes by way of the smart hub that’s included.

  Answered 5 months ago by LALA

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Q: QuestionDo you have to purchase a service plan to save a picture or video to send to police?

Asked 5 months ago by HAWKEYE.

Q: QuestionCan station run more camera than 3

Asked 6 months ago by Anonymous.

• A:Answer Yes, the Arlo Smart Hub can run more than 3 Arlo Ultra 3 cameras at one time

  Answered 3 months ago by Arlo Team

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Q: QuestionIs there an option for the cameras to be wired or solar powered?

Asked 6 months ago by TuantN.

• A:Answer Yes — Arlo cameras can be powered either by wired adapters or solar panels, depending on the model. Most Arlo devices are designed to be wire-free and battery-operated, but Arlo offers official accessories for continuous power via AC adapters or solar panels.

  Answered 6 months ago by judekatatumba

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Q: QuestionDoes this have an audible alarm? Siren?

Asked 6 months ago by Angie.

• A:Answer Yes. Each camera has a microphone and very loud speaker. The light can be setup to pulse an alert also. Works very well.

  Answered 3 months ago by MarkyVerified Purchase

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