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Hello, Thank you for contacting us regarding your ARC-980SB. If you are getting an E3 error, it is a sensor malfunction. As your unit is still under our manufacturers warranty. Please contact us in order to process the warranty. Feel free to contact me at [email protected] or call at 1-800-276-6286 ext. 1 M-F 8:30AM-4:30PM PST. You can ask to speak to me directly or any one of our knowledgeable representatives would be more than happy to assist as well. Kind Regards, Anthony Macalintal Aroma Housewares Customer Support Specialist
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