Questions & Answers
Page Showing 1-13 of 13 questions
Q: QuestionWill this work with spectrum?
Asked by Paula.
- A:Answer Yes, you can use this device paired with your existing cable modem/ wifi cable modem with spectrums' service
Answered by ARRIS SURFboard Team
Q: Questionwill this router go with xfinity or Comcast
Asked by dan.
- A:Answer Yes
Answered by Anonymous
Q: QuestionIs it possible to turn off the front light?
Asked by Enrique.
- A:Answer Nearly. You can control the brightness within the app down to as little as 10% of full intensity. I have one of mine set that low and it does not distract at all. I presume it cannot be fully disabled as the LED colors indicate if there is a problem (red is offline) and the status whenever it is rebooted.
Answered by Anonymous
Q: QuestionWill this work with AT&T since it has a land line port?
Asked by Thalia.
- A:Answer Hello, this model does not have a land line port. However, it will work with any internet service provider. You simply connect your AT&T modem to this router for Wi-Fi coverage.
Answered by ARRIS SURFboard Team
Q: QuestionCan I use this with hugs net? To make my internet faster?
Asked by Anonymous.
- A:Answer This router will work with any modem as long as it has an Ethernet port to connect to the router. Your internet speeds (download & upload) are dependent upon the speed plan you subscribe to and the ability of your modem. The Wi-Fi then takes that connection and shares it around your home. Without knowing what speed your existing Wi-Fi is, it's hard to say. The Wi-Fi speeds of this router are 6.6 Gbps.
Answered by ARRIS SURFboard Team
Q: QuestionWill this router work with a Verizon FIOS TV only package?
Asked by Johnny.
- A:Answer This router requires a connection to an internet modem in order to work. There is no internet built-in.
Answered by ARRIS SURFboard Team
Q: QuestionWould I be able to use this if I have a century link modem
Asked by ddorsey123.
- A:Answer Hello - yes, this router is compatible with any internet service provider. You simply connect it to your existing modem. If that modem has Wi-Fi built-in, you would need to disable the Wi-Fi so that this device becomes your Wi-Fi router.
Answered by ARRIS SURFboard Team
Q: QuestionWill this work with the SURFboard SBG10? Or should we update completely?
Asked by Ausgirl11.
- A:Answer Hello - the SBG10 has built-in Wi-Fi. However, if you wanted to expand your Wi-Fi Coverage you could disable the Wi-Fi in the SBG10 and use it just for the modem functionality and setup your SURFboard mAX Mesh Wi-Fi system for expanded and faster Wi-Fi.
Answered by ARRIS SURFboard Team
Q: QuestionCan I use this with the Arris sbg6950AC2 Wi Fi modem and router in 1 to create a mesh in my home? If not what would you recommend?
Asked by Mainer.
- A:Answer Dear user, to create a mesh system, we recommend you use a system like SURFboard mAX and place your gateway in bridge mode.
Answered by ARRIS SURFboard Team
Q: QuestionWhat are the physical size dimensions of this router?
Asked by Svn28.
- A:Answer Product specifications: 9.64-inch (245mm) tall, 5-inch (127mm) wide Weight: 2.21 lbs (1kg)
Answered by ARRIS SURFboard Team
Q: QuestionWill this work with CSpire fiber optic internet and home phone system?
Asked by CSpire.
- A:Answer I’m not sure connect the company.
Answered by HousePhone
Q: QuestionWill this router work with Verizon?
Asked by Teach.
- A:Answer This is a mesh Wi-Fi system and requires an ethernet WAN connection to be operational. Yes, you can connect this mesh system to your existing Verizon modem/gateway
Answered by ARRIS SURFboard Team
Q: QuestionCan I add an additional AX6600 Wi-Fi 6 tower to the system?
Asked by Anonymous.
- A:Answer You can add up to 2 satellites with the main unit. Up to 3 units working together.
Answered by ARRIS SURFboard Team
Page 1, Showing 1-13 of 13 questions
Most-viewed items
- $449.99$449.99The price was $899.99
- $329.99$329.99The price was $469.99
- $449.99$449.99The price was $649.99
- $299.00$299.00The price was $349.00
- $99.99$99.99The price was $129.99
- $1,149.00$1,149.00The price was $1,299.00
- $179.99$179.99The price was $329.99





















