Questions & Answers

Q: QuestionCan you play Minecraft on this model?

Asked 3 years ago by Yob13.

• A:Answer This laptop doesn't meet the system requirements to play Minecraft.

  Answered 3 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you download iTunes onto this with windows s mode?

Asked 3 years ago by Makayla.

• A:Answer Yes you can. It is available for download from the Microsoft store app that come preinstalled on the computer.

  Answered 3 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this come with a camera?

Asked 3 years ago by Jules.

• A:Answer Yes selfie camera I believe it’s called

  Answered 3 years ago by LuckyMeVerified Purchase

  • 
  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow good is it on gaming

Asked 3 years ago by Anonymous.

• A:Answer It is an entry-level laptop intended for basic and light computing needs, it is not for gaming.

  Answered 3 years ago by ASUS Answers

  
  Helpful (3)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionCan additional memory be added?

Asked 3 years ago by Sabanther.

• A:Answer No

  Answered 3 years ago by ErnestoVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionNo USB of any sort?

Asked 4 years ago by Sadhu.

• A:Answer The unit comes with the following: 1x USB 2.0 Type-A 1x USB 3.2 Gen 1 Type-A 1x USB 3.2 Gen 1 Type-C 1x HDMI 1.4

  Answered 4 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a webcam

Asked 4 years ago by Lj.

• A:Answer Yes it comes with a VGA camera.

  Answered 4 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, I am a college student and starting my bachelor's in business. Is the Asus 14.0 laptop with 64gb eMMC good for my online classes for school?

Asked 4 years ago by JellyBean.

• A:Answer I am positive it will be great and compatible, just make sure you connect to a good Wi-Fi connection

  Answered 4 years ago by FredyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is front facing camera? Can I use this laptop with zoom?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this model comes with a 640x480 Camera.

  Answered 4 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have drivers for a couple more monitors? Can drivers be installed?

Asked 3 weeks ago by Anonymous.

Q: QuestionWhat is the aspect ratio of this device?

Asked 4 months ago by Moony.

This question was asked about the related product: ASUS - 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Peacock Blue

Q: QuestionCan this Laptop play & Skyrim or Fallout 4? & Will it do better with mods or without mods?

Asked 2 years ago by MamaSlushi.

• A:Answer It might play these games, but I don’t think the speed would be as good and not sure about the mods. The screen is also fairly small, so you wouldn’t see as much as you could with a bigger laptop. I downloaded Steam and tried to download a game but it was too big for the laptop.

  Answered 2 years ago by MakennaA

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy batterie no longer takes a charge and I must plug in to use laptop. Are batteries covered by protection plan. If not what is cost for new batterie and installation?

Asked 2 years ago by JackieH.

• A:Answer check manufacturer warranty. the battery has to have some type of warranty

  Answered 2 years ago by Erick895

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I file a warranty claim on this item

Asked 2 years ago by MichaelS.

This question was asked about the related product: ASUS - 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Peacock Blue

• A:Answer the asus website or go to best buy. remember to keep your receipts !

  Answered 2 years ago by Erick895

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI got an error message during the windows installation after a reset/ wipe. It says to click “ Ok” to restart the computer, and then restart the installation. Clicking “ Ok” just restarts the computer but it doesn’t bring me to a screen to restart instal

Asked 2 years ago by Nerds09.

Q: Questionneed a replacement battery for this. Which battery should I purchase ?

Asked 2 years ago by Marry.

• A:Answer Do not spend money fixing this laptop. Spend your money on a better laptop.

  Answered 2 years ago by ParsonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf i have a warranty on it in store plan. can i get a new laptop or my money back if i have had it for over a year?

Asked 2 years ago by Dondon.

• A:Answer As long as there's something wrong with it that requires you to get a whole new one then there shouldn't be a problem swapping it out for another one

  Answered 2 years ago by Erick895Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a quad core processor

Asked 2 years ago by Windslipper.

Q: QuestionI installed a WD Black SN770 Gen 4 500 GB SSD into the M.2 slot. The motherboard spec says the M.2 Slot is Gen 3 but my SSD is connected at Gen 2. I updated the bios and still have a Gen 2 connection. Any ideas on how to get my SSD connected at Gen 3? TY

Asked 2 years ago by Redwood.