A:AnswerThe replacement should have the following specifications: 4.0mm, 33W AC Adapter, Output: 19V DC, 1.75A, 33W, Input: 100-240V AC 50/60Hz universal.
A:AnswerNo, however there may be an occasional offer for a free 1 year subscription for Microsoft Office 365 at times listed on the item description page.
A:AnswerIf you are setting up Windows the first time, or accessing the internet or a web applications, please verify if the laptop has access to a stable internet service or connection since this will affect the responsiveness of the keyboard. Should you need assistance or support for the product, you are most welcome to call the Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
A:AnswerTo successfully connect, please verify if the onboard WIFI device was enabled, the laptop is within range and getting a strong signal to an established wireless router or access point and internet service is working properly.