“Purchased this computer for our new "home schooling" situation. Many of his classes are online - via Zoom. We can connect & receive the video feed, however, the microphone option is not working. He can hear everything but no one can hear him. Help”
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It might be a simple configuration problem. I had similar problem when using my Bluetooth headphones with Zoom. I had to go in zoom configuration (the box that pops up when we join a meeting) and select 'test' the microfone. For weird reason my zoom shows two devices with similar names (for the same headphones). I had to switch the device to the second option. Both names are for the same device, but it shows it as two different devices.
Sorry, there was a problem. Please try again later.He may not have the correct audio input device enabled or selected. For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/
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