A:AnswerThis computer was bought for my 7 year old granddaughter who is a big gamer. She absolutely loves her computer. Only thing she does not like, is she only gets certains times to play it. She wants to play it all the time if she had her way. lol. Quality of this computer is great.
A:AnswerYou can add at 2.5 in SATA style SSD. There is an empty spot inside the laptop for that purpose. The necessary screws are included in the box of the laptop. I plan on adding a 1tb Samsung SSD.
A:AnswerThis model comes with 2 x SO-DIMM socket for expansion, up to 32 GB SDRAM, Dual-channel. Please ensure that the RAM meets this specification: DDR4 (2666MHz). You can remove the current 8GB of RAM and then add 2x 16GB of ram in each slot to make it 32GB.
A:AnswerDear Turkishboiiii,
Certainly understand your disappointment and the inconvenience this may have caused you.
If you think this is a random factory defect, I recommend that you contact BestBuy for replacement, per their terms.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
