Questions & Answers

Name: ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive
Brand: ASUS
SKU: 6319977
Price: 239.99 USD
Rating: 4.3 (603 reviews)

ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive

Model:: X555QA-CBA12A; |
SKU:: 6319977

User rating, 4.3 out of 5 stars with 603 reviews.

Highly rated by customers for:

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QuestionIs the battery embedded or removable? What's the MHz?
Asked 6 years ago by Chirpster.
- Answer The battery is only a 2 cell & embedded. I just commented to my son when we got it that I don't like this new battery stuff that laptops are doing. Just like new cellphones. It's very annoying having to remember to check just one more thing when shopping.
  Answered 6 years ago by Jaxk
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QuestionHow does AMD A12 compare with I3 core? Searching yesterday and this am and think I have made decision but would like to know about processor
Asked 6 years ago by Pittyman.
- Answer It really depends on what you are going to be using the computer for. I have the AMD A12 and it has worked very well. I'm not a gamer, but I have many tabs open at once on this computer and Stream shows and videos in HD with no problem. The computer doesn't even seem to ever heat up or make any exhaust noise. Unless you are gaming, or using very complex photo editing software etc... the AMD 12 will be totally fine.
  Answered 6 years ago by LOOSH
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QuestionWhat type of RAM does this support and how is it organized? Are the modules removable or is one soldered to the board?
Asked 6 years ago by Trey.
- Answer The laptop support DDR4 2133MHz, unbuffered, non-ECC SDRAM.
  Answered 6 years ago by ASUS Answers
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QuestionCan you have Office Publisher on this laptop?
Asked 6 years ago by Bonnie.
- Answer I have the full current Microsoft Office Suite installed and haven't had any issues running Publisher or any of the applications yet no.
  Answered 6 years ago by Athena
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Questioncan a cd drive be added to this laptop
Asked 6 years ago by Anonymous.
- Answer There is no drive bay for an optical or CD drive. An external USB CD drive can be used instead.
  Answered 6 years ago by ASUS Answers
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QuestionJust bought this computer for my son. Only downside is the memeory is on the low side. Can I replace the existing 128 gb SSD drive with a 512gb SSD Drive?
Asked 6 years ago by 128SSD.
- Answer Yes, you can replace the existing 128GB SSD drive with a 512GB SSD drive. We recommend all our customers to look for a professional technician to upgrade their SSD drive.
  Answered 6 years ago by ASUS Answers
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QuestionCan you play fortnite on this laptop?
Asked 6 years ago by Davy.
- Answer Yes. this laptop will be able to run Fortnite but on low settings.
  Answered 6 years ago by ASUS Answers
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QuestionI have an asus x542ba-dh99 with a bad mobo. Would I be able to take the ram (preinstalled ram chip), hdd, and dvd drive from it and add them to this model?
Asked 6 years ago by Mattp.
- Answer The RAM and HDD can only be used on the X55QA, there is no drive bay to install the DVD drive.
  Answered 6 years ago by ASUS Answers
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Questionhow do you restore to factory default? internet says pres f9 at boot but that does nothing.
Asked 6 years ago by cdavis.
- Answer If laptop will not bootup into WINDOWS, boot from a recovery disk using F2 after a system reboot or restart. If WINDOWS is still bootable, factory restore can be initiated inside Settings, Update & Security, Recovery then click "Get Started" button and follow the wizard.
  Answered 6 years ago by ASUS Answers
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QuestionIs this a gaming laptop?
Asked 6 years ago by Joyride.
- Answer The laptop was not designed for gaming.
  Answered 6 years ago by ASUS Answers
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QuestionHow are the speakers on this laptop? Want to download music is this a good laptop to do it with?
Asked 6 years ago by Soundguy.
- Answer The internal speakers are decent, it utilizes SonicMaster Technology
  Answered 6 years ago by ASUS Answers
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QuestionCan you play Roblox on this with good performance (assuming good net connection which I have)? Only game my kids play at the moment.
Asked 6 years ago by CluelessPerson.
- Answer Roblox does play smoothly on the laptop, assuming high-speed internet connection is available and working properly.
  Answered 6 years ago by ASUS Answers
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QuestionI thought ASUS is offering a 2 year global warranty, why is this laptop offering just 1 year
Asked 6 years ago by Eric.
- Answer Mostly, only high-end or high-performance ASUS laptop comes with a 2 year global warranty and entry-level or mainstream laptop comes with a year warranty coverage.
  Answered 6 years ago by ASUS Answers
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QuestionHow many Usb ports does that his computer have?
Asked 6 years ago by Foxy.
- Answer There are 3 USB ports. 1 USB 2.0 and 2 USB 3.0.
  Answered 6 years ago by ASUS Answers
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QuestionIs there any specific brand of SSD drive that isnt compatible with the upgrade of this laptops SSD? Like can i use any brand SSD to upgrade the storage? ( Example: SanDisk, AData, Crucial).
Asked 6 years ago by Officialnaz.
- Answer You should be able to use any 2.5SSD out there. I put in a Kingston A400 240GB which appeared to be a little thinner than the stock 128GB. For this reason I buffered the hard drive bracket with several layers of duct tape because the USB ribbon that went over the top of it. I also used a SATA to USB cable and used GPARTED to format and make it bootable prior to install. Sorry I don't know what windows utility you could use if that's your OS. However you might not have that problem as Windows takes charge of hardware and should provide the proper formatting. I would steer clear of Inland and SanDisk unless its SanDisk Ultra II.
  Answered 6 years ago by mick1775
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QuestionI have the Sims 4 and all the expansions, plus CC, would this laptop be able to handle my gameplay?
Asked 6 years ago by Bunny.
- Answer I don't think it would have any trouble handling it.
  Answered 6 years ago by Incredible
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QuestionDoes this computers graphics card support 2 monitors?
Asked 6 years ago by TWB.
- Answer Yes, this model supports two monitors.
  Answered 6 years ago by ASUS Answers
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Question1- Is the color of this laptop MATTE BLACK or MATTE SILVER? 2- Is the screen MATTE?
Asked 6 years ago by Anonymous.
- Answer Both Matte Black and Matte Silver are available. The screen is not matte.
  Answered 6 years ago by ASUS Answers
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QuestionHow's the speed
Asked 6 years ago by Marty.
- Answer So fast! I have different programs and works very good
  Answered 6 years ago by Tina
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QuestionCan i use it for business purpose??
Asked 6 years ago by Rayman.
- Answer Yes, it can be used for business purpose.
  Answered 6 years ago by ASUS Answers
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Showing 1-20 of 111 questions

Questions & Answers

ASUS - 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive

Q: QuestionIs the battery embedded or removable? What's the MHz?

Q: QuestionHow does AMD A12 compare with I3 core? Searching yesterday and this am and think I have made decision but would like to know about processor

Q: QuestionWhat type of RAM does this support and how is it organized? Are the modules removable or is one soldered to the board?

Q: QuestionCan you have Office Publisher on this laptop?

Q: Questioncan a cd drive be added to this laptop

Q: QuestionJust bought this computer for my son. Only downside is the memeory is on the low side. Can I replace the existing 128 gb SSD drive with a 512gb SSD Drive?

Q: QuestionCan you play fortnite on this laptop?

Q: QuestionI have an asus x542ba-dh99 with a bad mobo. Would I be able to take the ram (preinstalled ram chip), hdd, and dvd drive from it and add them to this model?

Q: Questionhow do you restore to factory default? internet says pres f9 at boot but that does nothing.

Q: QuestionIs this a gaming laptop?

Q: QuestionHow are the speakers on this laptop? Want to download music is this a good laptop to do it with?

Q: QuestionCan you play Roblox on this with good performance (assuming good net connection which I have)? Only game my kids play at the moment.

Q: QuestionI thought ASUS is offering a 2 year global warranty, why is this laptop offering just 1 year

Q: QuestionHow many Usb ports does that his computer have?

Q: QuestionIs there any specific brand of SSD drive that isnt compatible with the upgrade of this laptops SSD? Like can i use any brand SSD to upgrade the storage? ( Example: SanDisk, AData, Crucial).

Q: QuestionI have the Sims 4 and all the expansions, plus CC, would this laptop be able to handle my gameplay?

Q: QuestionDoes this computers graphics card support 2 monitors?

Q: Question1- Is the color of this laptop MATTE BLACK or MATTE SILVER? 2- Is the screen MATTE?

Q: QuestionHow's the speed

Q: QuestionCan i use it for business purpose??

QuestionIs the battery embedded or removable? What's the MHz?

QuestionHow does AMD A12 compare with I3 core? Searching yesterday and this am and think I have made decision but would like to know about processor

QuestionWhat type of RAM does this support and how is it organized? Are the modules removable or is one soldered to the board?

QuestionCan you have Office Publisher on this laptop?

Questioncan a cd drive be added to this laptop

QuestionJust bought this computer for my son. Only downside is the memeory is on the low side. Can I replace the existing 128 gb SSD drive with a 512gb SSD Drive?

QuestionCan you play fortnite on this laptop?

QuestionI have an asus x542ba-dh99 with a bad mobo. Would I be able to take the ram (preinstalled ram chip), hdd, and dvd drive from it and add them to this model?

Questionhow do you restore to factory default? internet says pres f9 at boot but that does nothing.

QuestionIs this a gaming laptop?

QuestionHow are the speakers on this laptop? Want to download music is this a good laptop to do it with?

QuestionCan you play Roblox on this with good performance (assuming good net connection which I have)? Only game my kids play at the moment.

QuestionI thought ASUS is offering a 2 year global warranty, why is this laptop offering just 1 year

QuestionHow many Usb ports does that his computer have?

QuestionIs there any specific brand of SSD drive that isnt compatible with the upgrade of this laptops SSD? Like can i use any brand SSD to upgrade the storage? ( Example: SanDisk, AData, Crucial).

QuestionI have the Sims 4 and all the expansions, plus CC, would this laptop be able to handle my gameplay?

QuestionDoes this computers graphics card support 2 monitors?

Question1- Is the color of this laptop MATTE BLACK or MATTE SILVER? 2- Is the screen MATTE?

QuestionHow's the speed

QuestionCan i use it for business purpose??