Questions & Answers

Q: QuestionDoes this laptop support extended display for two screens either with or without a docking station?

Asked 6 years ago by CoderLee.

• A:Answer For his model you would need a docking station to support extended display for two screens.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat is the warranty on the above-mentioned ASUS 15.6" laptop computer? https://www.bestbuy.com/site/asus-15-6-laptop-amd-ryzen-5-8gb-memory-1tb-hard-drive-128gb-solid-state-drive-slate-gray/6358558.p?skuId=6358558

Asked 6 years ago by leigh.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer One year or you can buy 2 or 3 years from Best Buy.

  Answered 6 years ago by AMB2511Verified Purchase

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Q: QuestionCan i upgrade the hard drive to an SSD?

Asked 6 years ago by MrBond.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer Yes, the hardrive can be upgraded into a SSD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs this touch screen?

Asked 6 years ago by Touch.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer No

  Answered 6 years ago by ManuFan2020Verified Purchase

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Q: QuestionWhere can I purchase this laptop in Phoenix Az area?

Asked 6 years ago by Fred.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

Q: QuestionHello. Can I change the keyboard distribution? Thanks

Asked 6 years ago by Osvaldo.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

Q: QuestionWhat docking station is compatible with this laptop and can it be charged thru a docking station(usb-c )?

Asked 5 years ago by TT90.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer A docking station using USB-C interface is compatible. Yes, mobile phone or smaller mobile devices can be charged through the docking station.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCould i do light gaming on this laptop if so what games are friendly for this laptop

Asked 5 years ago by OKhelpmewiththis123.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer It was on designed for gaming. However, it does support casual or light gaming. Please check game's system requirements before installing.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan the SSD be replaced with one with more memory? If so what is the highest it can support?

Asked 6 years ago by Crimson.

• A:Answer The Max SSD that this model has been tested to support is 256GB SATA 3.0 SSD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan I play sims 4 on this laptop?

Asked 6 years ago by Anonymous.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer Yes you can run Sims 4 on this model.

  Answered 6 years ago by ASUS Answers

  
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Q: Questionhow much ram can this laptop go to

Asked 6 years ago by jonathan.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer The laptop supports a maximum size of 20GB RAM.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan the Hard Drive be swapped for an SSD? How many RAM slots does it have and can more RAM be added?

Asked 6 years ago by Chris.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer It has 1 memory slot.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI Can not believe BestBuy advertises this computer as RGB backlit keyboard and NO WHERE (Not even on ASUS website) says that the keyboard is RGB. Same model on amazon and it doesn't advertise RGB backlit keyboard. So why does best buy? Is it RGB really?

Asked 6 years ago by MinnesotaTVGUY.

This question was asked about the related product: ASUS - 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive + 128GB Solid State Drive - Slate Gray

• A:Answer No, this model comes with a normal illuminated keyboard.

  Answered 6 years ago by ASUS Answers

  
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