“Hi - I bought this laptop and the screen stopped working about 4 month after purchase. I've been using a monitor and forgot about it. I need to send it and have it fixeed. How do I proceed?”
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You just need to take it to Geek Squad and they will take care of it. I had a problem with my Asus Laptop and they got it fixed in less than a week, they took care all the complete process, I only needed to take the computer to a Best Buy store and 1 week later pick it up.
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