“The battery doesn't charge,......it is brand new; could it be a problem with the power cord, shows the battery as being plugged in but says not charging yet it says 99% and most of the times when I unplug it dies, but not always.”

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• The battery has a dead cell it needs to be replaced

  Answered by Americopy 9 years ago

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• Contact Asus for Warranty repair.

  Answered by KSWI 9 years ago

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