“I've seen many reviews on amazon saying that this laptop will stop working within a month or two, is this laptop reliable?”
Answer This Question
1-4 of 4 Answers
Not sure why folks are saying it will not last more than a month. I've had mine since January 2017 and it's still going strong. Granted I am not an intense gamer but the only issue I've had with this notebook was when I first ordered it the end of last year and discovered the optical drive was defective. Best Buy took unit back and a new one was sent out with my same specs. Replacement received in January 2017 and no problems encountered thus far.
Sorry, there was a problem. Please try again later.Bought a very, very similar ROG model but not this exact one, for my son. Specs identical except mine came with a 256 Gb SSD, 4Gb GTX 1050, 1Tb HD. It worked well for 6 months. Then my son couldn't get it to turn on. He found he could get it to turn in by hitting power button repeatedly for 1-4 minutes. Sounds crazy but he continued to use it out of necessity (1st year in college). We contacted Asus and they said send it back to them in Texas. A month later it came back after they replaced the motherboard. Seemed to work fine. Son called me from out of state on his first day back to college 2nd year, it won't turn on. This is 2 weeks since it came back from Asus. Completely dead. No lights. Call Asus again and they say send it back. This time they replace the motherboard again, the in-out board, camera, and front and rear panels. We get it a month later. In the meantime, I dust off my 10-year old Dell and it fires right up so I send it to my son to use since Asus doesn't do any loaners. This time, the notebook works for 2 whole days! Incredible! Call Asus again and after talking to a supervisor, they agree to replace it with another one. But, their policy is to replace it with a refurbished one. I have no choice but to agree to their terms. They tell me to ship the notebook back and they will process the replacement within 2 weeks. Three weeks later, I haven't heard from them so I call them again. They tell me that a Pause has been placed because they need to contact me about offering me a different model. I complain that it's been 2 weeks since the Pause was placed and no one has emailed me. The next day, I get an email where they ask me to select a replacement from 3 choices. One doesn't come with an optical drive (mine does), another does but is missing the SSD drive altogether (fast boot up), and the last does have the SSD but only 128Gb (mine has 256Gb). And the worst is the fact that mine came with the 4K Ultra HD screen and none of the 3 options come with the 4K display. What a deal right? So none of these options are acceptable and I'm still fighting with Asus. This is my story and experience with Asus. I do not recommend them. Be warned!
Sorry, there was a problem. Please try again later.This laptop is awesome, not issues.
Sorry, there was a problem. Please try again later.I have had mine for about six months now, use it every day not one single problem
Sorry, there was a problem. Please try again later.