Questions & Answers

Q: QuestionI need to replace the cord/ charger for this item. I do not see the exact replacement cord/ charger on your website. Please provide a link so that I can order one.

Asked 5 years ago by Biz.

Q: Questionwhat operating system does it come with? Can i get it with windows 7?

Asked 6 years ago by bri.

• A:Answer No, it doe snot come with Windows 7.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the startup time? How fast/slow does it startup?

Asked 6 years ago by A.

• A:Answer It should be fairly quick, since this laptop has an SSD

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionMy labtop i cant get off the setup menu it says set the date and i do but nothin

Asked 7 years ago by Flailer.

• A:Answer Please contact an ASUS live support agent 24/7 for technical issues.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs this laptop good for Video editing 4k or 2k etc.?

Asked 7 years ago by Ric.

• A:Answer No, this unit would not be the most ideal option graphic wise for editing those types of videos.

  Answered 7 years ago by ASUS Answers

  
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Q: QuestionHow long for the battery life?

Asked 7 years ago by Anna.

• A:Answer The battery life for this laptop is 6 hours.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the trackpad have issues? Is it smooth and responsive?

Asked 7 years ago by Duke.

• A:Answer The trackpad on this model is smooth and responsive.

  Answered 7 years ago by ASUS Answers

  
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Q: QuestionDoes it have a numberic keyboard? What is the max RAM it will take? Does it have a DVR drive?

Asked 7 years ago by Nickey.

• A:Answer No, this unit does not have a numeric keypad nor does it have an optical disk drive. Also the unit supports a maximum of 16 gb of RAM.

  Answered 7 years ago by ASUS Answers

  
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Q: QuestionIn which store may i find this laptop.

Asked 7 years ago by Anonymous.

• A:Answer You may contact Best buy representative to get help with your inquiry. You may contact 1-888-BEST BUY (1-888-237-8289) or complete the e-mail form at the contact page.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the battery life?

Asked 7 years ago by milio.

• A:Answer The battery life on this model is 6-8 hours depending on usage.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionHow many Usb Ports? The description says nothing about them but the pictures show them

Asked 7 years ago by Robby.

• A:Answer This unit has 3 USB ports.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this have windows 10 pro?

Asked 7 years ago by chuck.

• A:Answer This item has windows 10 and the other information is not available.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionBattery Life??

Asked 7 years ago by Anonymous.

• A:Answer Horrible

  Answered 7 years ago by LuciaVerified Purchase

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