“Am I able to use a different cable? I bought this one (https://www.amazon.com/AmazonBasics-USB-3-0-Cable-Male/dp/B00NH13G5A/ref=pd_ybh_a_1?_encoding=UTF8&psc=1&refRID=JXXJS6JB64V0XE84WRJT) and it doesn't seem to work.”