Questions & Answers

Q: QuestionDoes it have a fingerprint reader and backlit keyboard?

Asked 5 years ago by jhony.

• A:Answer Yes, it has a fingerprint reader and keyboard backlit.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIt's possible to add RAM?

Asked 5 years ago by Dario.

• A:Answer Yes, RAM stick can be added or installed on an empty slot.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionThe ASUS detail states the graphics is Nvidia GTX 1050 4GB (from the manufacturer drop down). The Best Buy detail states Nvidia GTX 1050 2GB. Which is correct?

Asked 5 years ago by CarlM.

• A:Answer This laptop uses a GTX 1050 card with 4 GB GDDR5 RAM.

  Answered 5 years ago by Mike

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Q: QuestionIs this laptop equipped with a touchscreen or not? Reviews bring this into question.

Asked 4 years ago by Mosey.

Q: Questionis the processor soldered to the motherboard?

Asked 4 years ago by Josh.

• A:Answer Yes, the processor is soldered to the motherboard.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by radd.

• A:Answer For product availability, please contact BestBuy for details.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs the graphics card integrated or dedicated?

Asked 4 years ago by Pizzaloverboi05.

• A:Answer This laptop has both integrated graphics and dedicated GPU, the GTX 1050.

  Answered 4 years ago by ASUS Answers

  
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Q: Questioncan you upgrade storage with another SSD or hdd

Asked 4 years ago by wasd.

• A:Answer Yes, you can install a 2 TB HDD.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhat is a good, inexpensive, docking station for this machine? Needs dual displays.

Asked 4 years ago by Atlpatsfan.

• A:Answer For a good, inexpensive docking station for the laptop, please contact BestBuy for availability. Or, you may consider the ASUS USB3.0 HZ-3B docking station.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs the supported ram pin size 288 pin?

Asked 4 years ago by Alvaro.

• A:Answer The laptop supports DDR4 RAM with 260 pins, it doesn't support 288 pins.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionWhat frequency is the RAM?

Asked 5 years ago by Hellzombiex.

• A:Answer This model supports DDR4 2400MHz.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the battery life? Thank you

Asked 5 years ago by Haveagoodday.

• A:Answer This model supports up to 10 hours of battery life on normal usage.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have a CD/DVD drive?

Asked 5 years ago by Pizza.

• A:Answer No, this laptop does not have an optical drive.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this computer support 5.0 wireless as well as 2.4

Asked 5 years ago by Computer.

• A:Answer Yes, it does support both frequency band.

  Answered 5 years ago by ASUS Answers

  
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Q: Questiondoes this computer have a backlit keyboard

Asked 5 years ago by computer.

• A:Answer Yes, this model has the backlit keyboard feature.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the laptop made of? Is it Aluminum?

Asked 5 years ago by cpc2217.

• A:Answer The case material is made of plastic.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat side is the charging port facing the open screen?

Asked 5 years ago by Tony.

• A:Answer The charging port is on the right side. A full diagram can be found in the manual here. https://dlcdnets.asus.com/pub/ASUS/nb/X570DD/0409_E15736_X570DD_A.pdf

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan this handle and play world of warcraft?

Asked 5 years ago by Thisguy.

• A:Answer Yes, this machine meets the minimum requirements for that title. https://us.battle.net/support/en/article/76459

  Answered 5 years ago by ASUS Answers

  
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Q: Questionwhat ryzen 5 model?

Asked 5 years ago by hafaw.

• A:Answer This model has a Ryzen 5 3500U,

  Answered 5 years ago by ASUS Answers

  
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