Questions & Answers

Q: QuestionAre university of south Florida student discounts available with this computer?

Asked 5 years ago by Mel.

Q: QuestionCan a second monitor be hooked up to this laptop?

Asked 5 years ago by Ritz.

• A:Answer All windows devices support multiple monitors.

  Answered 5 years ago by BobtheChiliGuy

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Q: QuestionIs the Ram expandable?

Asked 5 years ago by DParker.

• A:Answer No, the ram is not expandable.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs the keyboard backlit?

Asked 5 years ago by lobo81.

• A:Answer Kind of but only in the dark. Keyboard is my only negative about this laptop so far.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHow many USB ports?

Asked 5 years ago by Wally.

• A:Answer This model has 1 x USB2.0, and 1 x USB3.0.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs this laptop compatible with Photoshop?

Asked 5 years ago by Alex.

• A:Answer The laptop is compatible with Photoshop basic editing. However, it is not recommended for professional editing using Photoshop full features.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat kind of video card does it have?

Asked 5 years ago by Matt.

• A:Answer It has Intel UHD Graphics 620 video card.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this pc compatible. I'm not looking for a mac I'm looking for IBM compatible.

Asked 5 years ago by Anonymous.

• A:Answer yes this operates on windows. I like it.

  Answered 5 years ago by Ae34Verified Purchase

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Q: QuestionWhat kind of graphics card does it have? It says it's integrated but there's not much more information in the description.

Asked 6 years ago by Anonymous.

• A:Answer The onboard GPU is an Intel UHD 620.

  Answered 6 years ago by ASUS Answers

  
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Q: Questionwhat operating system

Asked 6 years ago by bestBUYbud.

• A:Answer This laptop comes pre-installed with Windows 10.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan this be used with a digital pen? If so, where can a suitable one be bought? ThankYou!

Asked 6 years ago by Jrgrj.

• A:Answer Yes it absolutely can, using the Windows ink app (which is preinstalled). Buy a compatible pen at Best Buy, or many other places.

  Answered 6 years ago by BigDog01Verified Purchase

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Q: QuestionThe SSD drive and memory RAM is upgradable?

Asked 6 years ago by Vanessa.

• A:Answer The RAM is not upgradable, the SSD can be upgraded.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat is the Asus manufacturer's warranty on this laptop ? ...and where is this listed?

Asked 6 years ago by gputer.

• A:Answer The laptop comes with a 1-year warranty coverage.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhy does mine not turn on well it dose just stay on the screen that says asus in search of incredible

Asked 6 years ago by Shawn.

• A:Answer For technical support, please contact ASUS Support by phone or email. https://www.asus.com/support/

  Answered 6 years ago by ASUS Answers

  
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Q: Questionis this a 2-in-1 laptop? Specifications imply it is not, but a review states it is.

Asked 6 years ago by roscoe.

• A:Answer Yes, this is a 2-in-1 device.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat version is the HDMI port?

Asked 5 years ago by klz.

• A:Answer This model comes with standard HDMI 4.1.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhere is the media card reader? I cannot find a slot for an SD card.

Asked 5 years ago by Judy.

• A:Answer This model does not come with an SD card reader.

  Answered 5 years ago by ASUS Answers

  
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