Questions & Answers

Q: QuestionDoes this computer hav an Ethernet port

Asked 6 years ago by Jonathan.

• A:Answer Yes, this laptop has an ethernet port.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionMy son, who is using this laptop, has a Turtle Beach Stealth 600 Bluetooth headset for Xbox and Windows 10. What is the best way to use the headset with this machine?

Asked 6 years ago by Hoogie.

• A:Answer According to the specifications page for that product, it is not compatible with PC. Please contact the headset manufacturer for more information.

  Answered 6 years ago by ASUS Answers

  
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Q: Questionis the 899$ deal coming back? i was planning to get but it got sold out in hours now it's back to 1399$, should i wait or look for another laptop? theres a good offer for the hp omen 15 inch laptop for 949$ with same specs minus for the 256 ssd in it

Asked 6 years ago by FaresAllahabi.

• A:Answer Purchase the HP laptop. Closest in specs to the ASUS for a comparable price.

  Answered 6 years ago by JackwagonVerified Purchase

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Q: QuestionSir is it possible to insert 2tb sshd with following specifications into that asus rog g731 . seagate FireCuda Gaming (Compute) 2TB Solid State Hybrid Drive Performance SSHD – 2.5 Inch SATA 6GB/s Flash Accelerated for Gaming PC Laptop -

Asked 6 years ago by Sshd.

• A:Answer Yes, you can install a 2.5' 1TB SSHD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs there any chance to give that offer(900$) again in the near future for this product?

Asked 6 years ago by mzr96.

• A:Answer Next hear when 2020 models are available.

  Answered 6 years ago by JackwagonVerified Purchase

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Q: QuestionHow big is the battery on this laptop? is it 48whr or 66whr?

Asked 6 years ago by Alucard.

• A:Answer 66 whr, should last for about 3 hours, not very long but you can change some of the performance settings to try an get out some extra life if needed.

  Answered 6 years ago by Jarrell

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Q: QuestionHow many memory slots on the laptop?

Asked 6 years ago by Kev.

• A:Answer There are 2 memory slots available. Both are installed with 8GB of RAM.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIt should contain digital num pads on trackpad

Asked 6 years ago by Ben.

• A:Answer It doesn't come with a numeric touchpad.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs it possible to add more RAM? Are there additional RAM slots? Just in case I want to personally want to add more RAM.

Asked 6 years ago by potentialstudent.

• A:Answer It is possible to add more RAM, but the are no free slots. This laptop has 2 x 8GB of RAM, and the maximum supported is 2 x 16GB DDR4 SODIMM (2666MHz).

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have an open m.2 slot? Or is it just the one that already has the ssd in it in addition to the 2.5 inch bay?

Asked 6 years ago by Ethan.

• A:Answer Yes, you can install M.2 256GB PCIe*2 SSD, M.2 512GB PCIe*2 SSD or M.2 1TB PCIe*2 SSD.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs this laptop good for making beats. I am a music producer. Is it going to be fast enough. I’m not familiar with gaming laptops

Asked 6 years ago by Jp.

• A:Answer This laptop should be plenty fast enough for producing music. I would suggest picking up an extra hard drive, I got a 5tb while it was on sale. The 516 GB will run out fast

  Answered 6 years ago by Jarrell

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Q: QuestionDoes this have international Warranty?

Asked 6 years ago by Nicko.

• A:Answer This laptop does not have a Global Warranty.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat is the exact model of this laptop? I've seen a lot of different opinions throughout the Q&As and I just want to get a clear answer. Thanks.

Asked 6 years ago by bgarcia95.

• A:Answer The exact model is a ROG Strix G731GU.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWill I be able to buy separate international warranty from Asus when I move to a different country? Or can I transfer the warranty thats provided with this laptop?

Asked 6 years ago by Saivee.

• A:Answer No, this model does not come with international warranty.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan the side lights on the keyboard be changed to a blue color or green?

Asked 6 years ago by Jason.

• A:Answer I have the asus gaming laptop that I not too long purchased, from what I see there is no way to change the lights. The lights rotate colors constantly. So if there is a way, I have not found it yet. Hope this helps.

  Answered 6 years ago by CasperVerified Purchase

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Q: QuestionIs this laptop dual channel or single channel RAM?

Asked 6 years ago by DDRMan44.

• A:Answer Yes, this model is dual channel.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan I turn off the ref light on the keyboard?

Asked 6 years ago by Mbeattie.

Q: QuestionWhat is the refresh rate of the screen?

Asked 6 years ago by InterestedPerson992.

• A:Answer The refresh rate is 60Hz.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionCan I use it to edit videos in smooth way? Adobe premiere, adobe After Effects? without problems? thanks

Asked 6 years ago by ZeusDios47.

• A:Answer Yes, this model meets the requirements.

  Answered 6 years ago by ASUS Answers

  
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