“How to get a hold of tech support? When your router doesn't work, HOW do you get tech support to PICK up their phone??? I've left messages & no one ever calls back. I've been on hold now for 1 hr & 25 min. AND still counting. :(”
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1-6 of 6 Answers
I would recommend that you do your due diligence on the issue you are having. Me personally I always research myself because tech support you call sometimes is located overseas, they have no CLUE what you are talking about, etc. I can go all night long on this one. What I do recommend is that instead of waiting on hold with tech support, simply search via search engine (G) and simply read forums. Join a popular one and ask people there: nothing better is finding someone who had EXACTLY the same issue and shared their repair/fix process.
Sorry, there was a problem. Please try again later.Don't know how to make them answer the phone: be more specific about your need for technical support. Specifically what technical support questions do you have?
Sorry, there was a problem. Please try again later.I put the router back in the box and take it to Best Buy for a free replacement under the extended warranty I purchased with the router.
Sorry, there was a problem. Please try again later.It sucks that the only company that gives "Apple like" support for consumer routers is Medialink. You get excellent support if you buy an enterprise class networking gear from Aruba networks, cisco, etc though. Use a search engine which should probably resolve your issue or else exchange for another product.
Sorry, there was a problem. Please try again later.If you've encountered difficulties reaching Asus' tech support team by phone, then you may wish to consider contacting your Internet Service Provider (ISP) for assistance. Many ISPs offer free troubleshooting support and networking assistance to subscribers, as well as online help guides. You can also contact us at 1-800-GEEK-SQUAD (1-800-433-5778) to schedule an in-home service appointment.
Sorry, there was a problem. Please try again later.Please try 1-905-370-2787
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