Questions & Answers

Q: QuestionDo I need an Ethernet cable to play online multiplayer games or can I play online multiplayer games wirelessly via WiFi without a ethernet cable like most devices?

Asked 1 year ago by ThatGamerDude.

• A:Answer It comes with a wifi adapter that plugs into the back! So you can access via wifi no problem.

  Answered 1 year ago by ElgadorVerified Purchase

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Q: QuestionHow good is the audio? Is there room to install a sound card?

Asked 1 year ago by Tom.

• A:Answer Yes, it has a splendid audio quality reveled in the richness of Dolby Atmos that delivers with unparallel clarity and depth and supports AI Noise-Cancellation technology.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan you turn the RGB off? If so, how??

Asked 1 year ago by Paul.

• A:Answer Lighting on ASUS PCs is usually controlled via the Armoury Crate app that comes all ASUS ROG PCs. Hope that helps.

  Answered 1 year ago by Rich

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Q: QuestionSays in specs it is liquid cooling but I do not see that in the system I reviewed

Asked 1 year ago by redder.

• A:Answer by liquid cooling it means the cpu is liquid cooled by a aio

  Answered 1 year ago by galacticfredbear

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Q: QuestionDoes anyone else get a bad memory leak on this? It rises very slowly but after 5-7 days the committed memory is full and your pc is forced to restart. I’ve been trying everything the past 2 weeks and has been impossible to find the culprit… very annoying

Asked 5 months ago by TylerR.

Q: QuestionIs the CPU soldered to the custom made motherboard?

Asked 5 months ago by AChillGamer.

• A:Answer Yes, the CPU is soldered to the motherboard on this Desktop model.

  Answered 5 months ago by ASUS Answers

  
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Q: QuestionIf I currently have 2 gig fiber optic with WiFi 7 would this be able to get the full benefits of the WiFi 7 or is there something I would need to upgrade if so what is needed ?

Asked 5 months ago by Rich.

• A:Answer The current standard of this PC is WiFi 6E so you'll have to upgrade your WiFi card to get the full potential of WiFi 7. You should be able to do so with no problem.

  Answered 2 months ago by MikeVerified Purchase

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Q: QuestionWhere can I find the second slot of M.2? I only found 1 above the GPU

Asked 5 months ago by AChillGamer.

• A:Answer The second M.2 slot on the ASUS G16CHR desktop is located on the bottom right-hand corner of the motherboard.

  Answered 5 months ago by ASUS Answers

  
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Q: QuestionWhat is the trade in value for this no scratches and all hardware. Wanting to trade this in and grab an Asus G700 5080.

Asked 6 months ago by Anonymous.

• A:Answer For the most accurate trade-in value of the ASUS G16CHR, it is recommended to contact Best Buy directly at 1-888-237-8289.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionHello what are the size of the two fans at top of the unit and the one fan on the back please I need to replace them and need to find out what size they are thank you

Asked 7 months ago by J.

• A:Answer Top panel has space for two 120mm fans. The rear exhaust is 92mm.

  Answered 2 months ago by Anonymous

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Q: QuestionWhen will this item be available?

Asked 7 months ago by Row.

Q: QuestionThe product's main web page is a little confusing. Is this new or open-box?

Asked 8 months ago by AKMARK5000.

• A:Answer Open box.

  Answered 6 months ago by KunalBVerified Purchase

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Q: QuestionDoes the glass side light up? I have a small bedroom that I'd like to keep fairly dark and rather not have light up like a dance disco bar at night.

Asked 8 months ago by AKMARK5000.

• A:Answer It does but it comes with a software very user friendly to customize the lights. You can leave just the less bright ones or completely turn them off.

  Answered 7 months ago by MauricioVerified Purchase

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Q: QuestionWhen will this be back in stock?

Asked 8 months ago by HaileeM.

• A:Answer No. I bought it.

  Answered 6 months ago by KunalBVerified Purchase

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Q: QuestionWhat specific model rtx 4070 super gpu is this?

Asked 8 months ago by Rain.

Q: Questioncan this pc display at 4k with a 4k gaming monitor?

Asked 8 months ago by 4k.

• A:Answer Yes.

  Answered 6 months ago by KunalBVerified Purchase

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Q: QuestionIs it possible to move the components from this case to another that I currently have? What size atx is this motherboard?

Asked 8 months ago by Ben817.

Q: QuestionWhat the mouse and keyboard brand please?

Asked 8 months ago by Saad.

• A:Answer The ASUS G16CHR typically comes with an ASUS-branded keyboard and mouse.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionDoes it change colors inside the pc

Asked 8 months ago by JayJay.

• A:Answer The ASUS G16CHR features RGB lighting that can change colors. You can customize the lighting using ASUS's Aura Sync software, which allows you to adjust colors and effects to match your style.

  Answered 8 months ago by ASUS Answers

  
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