A:Answer We do understand your disappointment if the system will not bootup or no video. Usually, you will do the following to resolve the issue. Please verify if the unit is connected to a working monitor using known good video cable and the correct input source from the TV or monitor was selected correctly. Check the power cable was properly connected from the unit to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. If you need further assistance, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/
