Questions & Answers

Q: QuestionI purchased this at the beginning of December but order is not shipping. Can anyone who has purchased one tell me how long it took Bestbuy to ship this?

Asked 5 years ago by MC.

• A:Answer You would need to contact your place of purchase for more information regarding purchases.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWill this be good for the Xbox Series X? Or is it not necessary and too much?

Asked 5 years ago by TSM.

• A:Answer This unit is not recommended for Xbox Series X. A DisplayPort connection is required for high refresh rate gaming, and the Xbox Series X does not support 360Hz.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWHEN WILL THIS BE AVAILABLE AGAIN?

Asked 5 years ago by JOEBLACK.

• A:Answer For availability information, please contact Best Buy customer service directly.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHi, I had ordered this a week ago but the status of my order has not changed even though the payment went through the day of. I was wondering if maybe stock just hasn't gotten to Best Buy yet. Or if there are any other complications that I am not aware of

Asked 5 years ago by Sav.

• A:Answer Yes, Sav Best Buy hasn't restocked on the monitor yet it will be back in stock by Jan, 7th.

  Answered 5 years ago by Christopher

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Q: QuestionWhen will it be available at Best Buy?

Asked 5 years ago by HANZOO7TF.

• A:Answer Right now

  Answered 5 years ago by Toad

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Q: Questionhave the freesync?

Asked 5 years ago by Anonymous.

• A:Answer No, this monitor has G-SYNC support only.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow can I get a raincheck for this monitor, the Asia Rog Swift 360hz,?

Asked 5 years ago by Lesha.

Q: QuestionWhen will this product be back in stock?

Asked 5 years ago by Bobby.

Q: Questionit is gonna be in stock soon?

Asked 5 years ago by yinogames.

Q: Questioni thought this was going to be in stock november 1st?

Asked 5 years ago by Davien.

• A:Answer just gotta be on the lookout. I got mine earlier today.

  Answered 5 years ago by 1kyy

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Q: QuestionDo I have to have a 30 gen of GPU to run this monitor on 360hz mode...? I am not sure why but I can only run this monitor with 240hz with my 2080 gpu

Asked 5 years ago by Lin.

• A:Answer You have to use display port cable included, 360hz DOES NOT work over HDMI

  Answered 5 years ago by ncck

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Q: Questionwhen will the 360 Hz monitor be in stock and what time does it release?

Asked 5 years ago by Oscar.

Q: QuestionHow many total ports are in the monitor and what are the ports?

Asked 5 years ago by Daani.

• A:Answer This model comes with 7 ports. DC in port, HDMI port, display port, earphone jack, Kensington lock and two USB 3.0 ports.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhy is this monitor still not in stock. Also why is there no news about when it will be in stock again???

Asked 5 years ago by Silver.

• A:Answer Its not officially available until November 1st. Covid happened, retailers are doing their best to catch up. I'm sure its in their best interest to sell you a 700$ monitor for their business' sake.

  Answered 5 years ago by Brett

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Q: Questionyo bro if i connected a laptop to this and played geometry dash how many hz would it be

Asked 3 years ago by gdplayer.

• A:Answer The monitor will support the highest refresh rate(Hz) possible if the PC supports it.

  Answered 3 years ago by ASUS Answers

  
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Q: Questionwhat is the estimated lead time for this monitor on backorder?

Asked 5 years ago by Enrique.

• A:Answer Please contact Best Buy customer service directly for availability information.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWill the gsync work with the xbox series x? i know you can go into the xbox settings and choose “variable refresh rate”

Asked 5 years ago by griffy.

• A:Answer "G-Sync" will not work with the latest console generation only because G-Sync is currently only compatible with DisplayPort and not HDMI. "G-Sync compatible" monitors in the near future may support VRR but not at the moment. You need HDMI 2.1 for VRR to be supported and this specific monitor is HDMI 2.0 (there will not be a firmware update either because HDMI 2.0 vs 2.1 is a hardware limitation).

  Answered 5 years ago by BMGX

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Q: QuestionWhen will this be in stock

Asked 5 years ago by Scheme.

• A:Answer November 1st

  Answered 5 years ago by Brett

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Q: QuestionHow long will this take to get in stock

Asked 5 years ago by Cw.

• A:Answer Thank you for your interest in this monitor! We are trying to get it back in stock as soon as possible. For more specific information, please contact Best Buy customer service directly.

  Answered 5 years ago by ASUS Answers

  
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