“Since receiving the updated 2/9 release date and shipping, has anyone gotten an email today (2/9) that their order is actually getting shipped out now?”
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No, I haven't. I even talked to customer support a couple times today but they just said it's awaiting shipping from their warehouse. I talked to them yesterday and they told me it would ship out on the 9th and I would receive it on the 10th. We'll see....
Sorry, there was a problem. Please try again later.I suggest everyone that pre-ordered and still haven't received theirs still to demand some credit back. BB screwed up the shipping here by not internally updating their carriers, eventho they gave us the updated shipping date.
Sorry, there was a problem. Please try again later.2/10/21 10:00am EST, still hasn't shipped. Talked to chat once again, was transferred to 3 different chat agents. Told me my order is still being processed by their warehouse and I'll get it by 2/16/21 but they'll expedite my order to make sure it gets shipped today. I told them I was told yesterday they would make sure it gets shipped by end of day and I would receive it today, the 10th. It never shipped out.
Sorry, there was a problem. Please try again later.20:30 EST, no shipping notice yet. I've chatted and called customer service several times and they know nothing. The only thing that they can tell me is that I'll get it by 2/16. They suggested that I call the store, since I ordered it at a store. They were MUCH more helpful. They knew that the warehouse closest to me had received 265 of them and that one of them had my name on it. They said that it was waiting to be picked up by the carrier and that if I called the warehouse at 09:00 EST, then I may could drive the 20 minutes to pick it up at the warehouse. which would be worth it to me to get it sooner. The waiting is driving me nuts. Apparently, if you ordered it online rather than a store, then customer no service is your only avenue. It may be picked up in the morning by the carrier. I pointed out to them that the email said that it "WILL ship on: 2/9.
Sorry, there was a problem. Please try again later.My preorder shipped today delivery tomorrow.
Sorry, there was a problem. Please try again later.update to my earlier answer saying i was told it would ship today, it just shipped. hopefully i receive it tomorrow like they say
Sorry, there was a problem. Please try again later.Mine shipped yesterday and expected delivery is set for tomorrow. If it helps, I think BB is shipping them out as they are receiving it. The website currently shows availability in store and delivery over the next couple of days.
Sorry, there was a problem. Please try again later.BB shipped out on 2/8 and received yesterday (2/9- CA) through UPS. I ordered early January.
Sorry, there was a problem. Please try again later.monday night i was told it would ship yesterday (2/9), it did not. i just got off chat with CS and was told my order would ship today (2/10) and i would receive it tomorrow (2/11). let’s hope they’re right
Sorry, there was a problem. Please try again later.Order is now delayed....
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