“My laptop has been black for over a month now, it’s been like this since a bios update. what can i do?”

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• I had an issue where when my laptop would time out and screensaver should come on the screen would go black and I couldn't wake it up. Each time I had to force power-off and turn back on. I fixed the issue by going to the Asus website and downloading drivers for the visuals. I actually just downloaded everything they had. Only 3-4 downloads. If you can get yours to come on this may work for you as well.

  Answered by DerekP 2 years ago

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• Unplug the AC adapter and drain the battery fully this will reset the CMOS. After it completely drained reconnect AC adapter then power on. If problem persisted, you may need to send it in for warranty service.

  Answered by ASUS Answers 2 years ago

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