Questions & Answers

Q: Questioncan i use a VR system with this labtop

Asked 5 years ago by VR.

Q: QuestionCan this run Planet Zoo and Stardew Valley?

Asked 5 years ago by Anonymous.

• A:Answer Just got this, Planet Zoo runs at the highest graphic setting at a very high framerate. It is absolutely overkill for stardew valley. I can run stardew valley with no lag or issues on my little 2 gb lenovo yoga . I would be searching for something at a significantly lower price range and graphics card/processor to play those two games.

  Answered 5 years ago by CAGTHYVerified Purchase

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Q: QuestionCan I put an i9 into it?

Asked 5 years ago by Phoenix.

Q: QuestionIf I try to run a games like Fortnite/Warzone, my entire laptop stutters, the audio becomes grainy, and my Headset stops working. I have updated the 1660 Ti's drivers, updated the Ryzen drivers, updated Windows to the latest update, and updated the BiOS.

Asked 5 years ago by Performance.

• A:Answer Please reach out to me at [email protected], I'd be happy to help you troubleshoot this in more detail.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan this laptop use a PS4 controller connected via USB or bluetooth??! To play games such as Fortnite and Call of Duty?

Asked 5 years ago by Anonymous.

• A:Answer I know for a fact it supports the Xbox one S wireless Bluetooth controller because I use it every day with mine. Can't confirm PS4 Bluetooth, but would definitely guess yes since it works with all my other Bluetooth Devices

  Answered 5 years ago by MileHighSteve

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Q: QuestionIs this laptop touchscreen?

Asked 5 years ago by Anonymous.

• A:Answer No, this model does not have a touchscreen.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs this laptop good for running vr games on the oculus quest

Asked 5 years ago by Aaron.

Q: QuestionI just would like to know how much storage I can upgrade to. SSD STORAGE

Asked 5 years ago by SteveO.

Q: QuestionSince one 8GB ram stick is soldered into it, what is the max ram you can get? Is it 40 (using 32gb stick) or 24 (16 gb stick)

Asked 5 years ago by Jaxon.

Q: QuestionHi. Have this laptop and upgraded RAM to 24GB. Saw people say they got this to 32GB and one even said 40GB. How has this been managed? Can only find 16GB sticks. What’s the best way when gaming to reduce cpu usage I’m hitting the high 90%, thanks

Asked 5 years ago by Rob79.

Q: QuestionWhat is the best to buy Predator triton 300 pt315-51-76VK or rog zephyrus 502du OR predator Helios 300 with only 4gb ram?

Asked 5 years ago by Ernesto.

Q: QuestionI own rog Zep 502DU, what best to put in this laptop to upgrade memory? 2 tb with hdd is the best one or have other internal memory that best to put? And what brand. Thanks Ryzen 7 or i7 the best?

Asked 5 years ago by Ernesto.

Q: QuestionHow many external HDMI monitors does this laptop support? One? Two?

Asked 5 years ago by IamTHATjerk0311.

• A:Answer For HDMI, 1, but the USB-C is hardwired to the GPU which supplies a display port if you wanted to go that route. If you need more, yo could also use a multi-display adapter. I did, and it worked great.

  Answered 5 years ago by JKhan

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Q: QuestionI purchased the ASUS GA502-15-R7-1660TI from Best Buy and WAS NOT INFORMED that it did not come with an integrated camera. What external camera should I purchase for use with Skype and Zoom?

Asked 5 years ago by Unhappy1234.

• A:Answer I personally use the Aver media live streamer duo. It may be a bit overkill for general webcam usage, but the picture/function is great.

  Answered 5 years ago by JKhan

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Q: QuestionCouple questions, I just want to stream to Twitch (games like smash ultimate, and modern warfare) with my El Gato HD60 s. Could this laptop run everything smoothly, no chops or bad lag? HELP

Asked 5 years ago by JamGaming90.

• A:Answer I did it with Aver media streamer mini and live streamer duo, and had no issues with lag/performance.

  Answered 5 years ago by JKhan

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Q: QuestionIs it just me, or are a lot of people having issues with this laptop?

Asked 5 years ago by packersfan036.

• A:Answer It's not just you! It promises a lot of power and looks great, but suffers from some serious issues: the sort of stuff that really feels like it shouldn't come up at this price point. I can't speak for anyone else, but mine suffers from some *intense* coil whine and makes a whole host of other noises it most certainly shouldn't. If you get one without the problems I imagine it's a great computer. But based on some cursory googling and forum-browsing, lemons seem to be the norm for this model. Pretty disappointed, ngl.

  Answered 5 years ago by RossC

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Q: QuestionWhat motherboard is this machine running on?

Asked 5 years ago by Anks.

• A:Answer The motherboard is a proprietary ASUS design.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow is it on streaming

Asked 5 years ago by Buzzkill.

Q: QuestionCan I upgrade the CPU in this laptop with another cpu?

Asked 5 years ago by Dann.

• A:Answer No, that is not possible.

  Answered 5 years ago by ASUS Answers

  
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